Description

The Quality Control Specialist/Foreman at Weddle and Sons will develop and demonstrate skill in overseeing the day-to-day operations of a residential roofing crew and will show an advanced level of initiative in communication with supervisors, subordinates, and clients. A QCS must be committed to the core values of the company and must show the potential to coach others to higher levels of execution.

Working Environment and Expectations:

Hours: A typical work week is expected to be not less than 40 hours. Given the seasonality of this business, we expect that there will be many weeks in the middle of the year that requires well over 40 hours of work. At the same time, there will be many weeks in the winter that may require somewhat less than 40 hours. At any time, and especially during the winter months, the service technician and QCS may be asked to assist with various company initiatives.

Travel: The service technician and QCS roles are likely to involve occasional travel for company training, and projects. At times, business demand or weather events may require that the service technician and/or QCS spend time working in other company locations.

Requirements

Basic knowledge of roofing systems (and ability to learn quickly) with overall technical proficiency
Physical fitness sufficient to perform tasks that can be demanding at times
Problem-solving ability to troubleshoot roofing (and related) issues: ability to identify symptoms and systematically eliminate potential causes until solving the issue
Written and verbal professionalism
Customer service skills (listening, positive communication, patience)
Competence in grammar and spelling preferred
Ability to send clear and mistake-free written communications
Good phone demeanor and tone
Ability to organize many competing and concurrent workstreams, while prioritizing and following through on commitments

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