Clinical Manager Assistant - Home Health - Full Time - Central Coast

Req #611

Job Description Summary

The Clinical Manager Assistant is responsible for assisting the Clinical Manager in day-to-day clinical operations for the branch to ensure a seamless and organized home care system. The Clinical Manager Assistant maintains a comprehensive working knowledge to assist in training new clinical staff, and to serve as a resource for field staff. 

Essential Job Functions/ Responsibilities:

• Responsible for the work with Branch Office Manager and Clinical Team to facilitate initial and annual competencies. 
• Ensures initial competency as well as annual is completed accurately and timely within organization policy. 
• Works in collaboration with Clinical Managers to assure clinical documentation is accurate and completed within a timely manner. 
• Provides support as directed by Branch Office Manager and Executive Director for new hires and additional training for staff. 
• Acts as resource to personnel in education of clinical procedures 
• Assists in the identification of skills for annual competence and provides in-service training support. 
• Acts as a clinical resource to personnel. 
• Maintains updated nursing knowledge and skills. 
• Assists with patient visits as needed. 
• Assists with administrative call on a rotational basis and clinical call as needed. 
• Aids community education team in meeting community education needs. 
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks and participates in professional organizations or societies. 
• Homecare Homebase and documentation review training and orienting to include assisting quality assurance with chart audits, clinical authorizations review and auditing compliancy for patients. 
• Works with Clinical Managers and staff clinicians to gather, collate, and report patient care summary information to Case Managers. 
• Regularly participates in case conference activities and assures through attendance and record reviews that conferences are conducted in accordance with Agency and CMS regulations. 
• Maintains comprehensive working knowledge of patients and ensures the needed documents are received and organized in the system. 
• Works with the Clinical Manager and Scheduling teams to ensure proper staff utilization, ad confirms that consents and NMNOC's are plotted correctly on start of care as needed. 
• Establishes and maintains field calls regarding patient care and positive working relationships with current and potential patients. 
• Assists with Quality Assurance of referral documentation. Clinical Review for appropriateness for HH including, safety, staffing, and review of required referral documentation. 
• Review schedule to identify and track missed and un-started visits to prevent Low Utilization Payment Adjustments (LUPA) as needed.
• Approve and track supply orders for the branch to ensure availability of sufficient inventory for clinicians and manage Medline approval for current caseload.
• Communicates schedule with triage and on-call staff.
• Obtains orders for intake and completes a random examination for Quality Assurance of patient referrals. 
• Assists in building community, patient, payer, and patient perceptions of Bridge Home Health as a high- quality provider of services.
• Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Bridge Home Health. 
• Participation in Quality Assurance/ Performance Improvement Program and Bridge Home Health sponsored training. 
• Must adhere to the company attendance and reliability guidelines, which are an essential function of the job to ensure quality, and consistent patient care.  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. 

 Job Qualifications:

• Licensed Vocational Nurse or Registered Nurse with current licensure to practice professional nursing in the state 
• Three (3) to five (5) year's clinical nursing experience. (An emphasis in home care nursing is preferred). 
• Excellent understanding of performance improvement, quality assurance, and utilization management. 
• Is self-directed and able to work with minimal supervision. 
• Has excellent coordination and communication skills. 
• Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities. 

Physical Requirements:

• The ability to sit occasionally for 1-3 hours.  
• The ability to frequently stand for 3-6 hours.  
• The ability to occasionally drive/ operate foot control for 1-3 hours.  
• The ability to walk intermittently on level and or unlevel surface for less than 1 hour.  
• The ability to intermittently bend or climb for less than 1 hour.  
• The ability to occasionally twist, kneel, crouch and crawl for 1-3 hours.  
• The ability to lift 50 pounds frequently for 3-6 hours.  
• The ability to lift greater than 50 pounds occasionally for 1-3 hours.  
• The ability to carry up to 50 pounds frequently for 3-6 hours.  
• The ability to carry greater than 50 pounds occasionally for 1-3 hours.  
• The ability to push up to 50 pounds frequently for 3-6 hours.  
• The ability to push greater than 50 pounds occasionally for 1-3 hours.  
• The ability to pull up to 50 pounds frequently for 3-6 hours.  
• The ability to pull greater than 50 pounds occasionally for 1-3 hours.