IT Desktop Support Technician- Salinas, CA

Requisition Number: 106095 

Onsite IT Desktop Support Technician – Salinas, CA

Pay: Depending on experience, the hourly pay is up to $39.00 an hour plus full benefits

Position Type: Fulltime/Direct Hire

Location: Onsite in Salinas, CA

Schedule: Monday through Friday (normal business hours)

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Position Summary
Seeking a Desktop Support Technician to provide technical support for Windows-based environments. This role will troubleshoot hardware, software, Microsoft 365, and connectivity issues while delivering excellent customer service to end users.

Responsibilities

• Support Windows 10/11 desktops and laptops.
• Troubleshoot hardware, software, printer, and network issues.
• Support Microsoft 365 applications and services.
• Manage user accounts in Active Directory and Azure AD.
• Install, configure, and deploy end-user devices.
• Document and track incidents through a ticketing system.
• Assist with onboarding, offboarding, and equipment inventory.

Requirements

• 3+ years of Desktop Support or Help Desk experience.
• Strong knowledge of Windows 10/11 and Microsoft 365.
• Experience with Active Directory and Azure AD.
• Familiarity with ticketing systems and basic networking.
• Strong troubleshooting and customer service skills.

Preferred

• CompTIA A+ or related certification.

Join us today, your ambITious journey starts here. 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.  

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Salinas || California (US-CA) || United States (US) || IT Infrastructure & Support || None || US - San Francisco, CA ||