Member Advisor - Full Time

Help Shape the Future of TRUE Community Credit Union in Saline!

TRUE Community Credit Union is growing, and we're excited to continue expanding our presence in the Saline community.

We're looking for a Full-time Member Advisor to join our team during an exciting time of growth. As we prepare to move into a new, expanded downtown Saline branch, you'll have the opportunity to be part of a team that's helping serve more members, build stronger community connections, and create exceptional experiences every day.

Our future branch will feature modern banking technology, collaborative workspaces, training facilities, community gathering areas, and enhanced services designed to support our growing membership and team. If you're looking for more than just a job and want to be part of something exciting, we'd love to meet you.

What's in It for You?

• Starting at $17.50/hour, with higher starting rates based on relevant experience.

Benefits That Empower You

At TRUE, we believe our team members deserve benefits that support their lives today and their goals for tomorrow.

• Generous paid time off, including Birthday Time Off, Volunteer Time Off, and Inclusion Time Off
• 12 paid holidays each year
• Pension plan
• 100% 401(k) match up to 5%
• Tuition reimbursement
• Gym reimbursement
• Interest-free clothing loans
• Ongoing training and career development opportunities

Schedule

• 40 hours per week
• Monday through Friday shifts (starting as early as 8:00 a.m. and ending at approximately 5:15 p.m.)
• Scheduled 2–3 Saturdays per month (8:45 a.m. – 1:15 p.m.)

Orientation & Training

We invest in your success from day one:

• 8 days of paid orientation located in Westland, MI or Jackson, MI
• 5 weeks of hands-on training with an experienced Member Advisor
• Ongoing coaching and development throughout your career

What You'll Do

As a Member Advisor, you'll play an important role in helping members achieve their financial goals while delivering outstanding service. Responsibilities include:

• Processing deposits, withdrawals, and other everyday banking transactions
• Assisting members with loan applications and account services
• Identifying financial solutions that meet members' needs
• Detecting and preventing fraudulent activity
• Building relationships that create lifelong members
• Navigating multiple systems while maintaining regulatory compliance
• Promoting products and services that help members succeed financially

Who We're Looking For

We're seeking individuals who:

• Enjoy helping people and building meaningful relationships
• Bring a positive attitude and strong communication skills
• Thrive in a fast-paced, team-oriented environment
• Are dependable and committed to providing exceptional service
• Can confidently identify opportunities to recommend products and services
• Adapt quickly and remain composed under pressure
• Are excited about growing with an organization that is investing in the Saline community

Qualifications

• High School Diploma or GED required
• One year of banking, retail, sales, customer service, cash handling, or related experience preferred

Why TRUE?

At TRUE Community Credit Union, we're committed to being TRUE to our members, communities, and teammates. As we continue growing in Saline and throughout southeast Michigan, we're investing in our people, our facilities, and the communities we serve.

Joining TRUE today means becoming part of a team that is helping shape the future of member service in Saline while building a rewarding career along the way.

TRUE Community Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.