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Account Representative - State Farm Agent Team Member

Cindy Morgan - State Farm Agent
Posted 2 days ago, valid for 24 days
Location

Salisbury, NC, US

Salary

$33,000 - $40,000 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Cindy Morgan Insurance Agency is seeking a compassionate individual who wants to make a difference in customers' lives and serve the community.
  • The position requires at least 1-2 years of experience in a customer service role, with a focus on building lasting relationships.
  • Key responsibilities include supporting agency sales, maintaining accurate customer records, and assisting with policy changes and service requests.
  • The role offers a salary of $40,000 per year, along with benefits such as paid time off, a 401(k), and performance-based bonuses.
  • Ideal candidates should be friendly, self-motivated, and eager to grow professionally within a supportive team environment.
Benefits:
  • Paid time off
  • 401(k)
  • Bonus based on performance
At Cindy Morgan Insurance Agency, we believe insurance is about people, not policies. We’re looking for an exceptional person who wants to make a difference in our customers’ lives, serve our community, continue learning every day, and be a part of a team that genuinely enjoys working together. 
We’re looking for character first. We can help you learn insurance. 
Key Responsibilities

  • Build lasting relationships with customers through exceptional service and genuine care 
  • Support agency sales and retention goals through proactive customer outreach
  • Maintain accurate customer records and complete follow up- in a timely manner
  • Follow up with customers as needed and support ongoing service requests
  • Assist customers with policy changes, billing questions, and everyday service requests
  • Anticipate customer needs and communicate clearly to keep them informed
  • Continuously learn and develop professionally through licensing, training and coaching
What We’re Looking For

  • Friendly, compassionate, and genuinely enjoy helping others.
  • Positive, dependable, and accountable
  • Self-motivated and willing to take initiative
  • Strong communicator who enjoys building relationships
  • Team player who contributes to a positive workplace culture
  • Organized and able to manage multiple priorities with attention to detail
  • Creative and excited to contribute ideas for marketing and community engagement
  • Desire for a long-term career whey they can grow personally and professionally



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