Customer Service Representative - Service

Job DetailsJob Location: SALISBURY, NC 28147 JOIN THE CLONINGER AUTOMOTIVE GROUP TEAM! Now Hiring: Service BDC Representative Salisbury, NC Are you energetic, customer-focused, and thrive in a fast-paced environment? Cloninger Automotive Group is looking for a Service BDC Rep to join our growing team supporting our Ford, Toyota, and Honda locations! At Cloninger Automotive Group, we believe in a family-feel culture where employees are valued, recognized, and given opportunities to grow. ✨ What We Offer: • Competitive Pay + Bonus Structure • Full Benefits Package • 401(k) with Company Match • Monthly Employee Recognition Luncheons • Positive, Team-Oriented Work Environment • Growth & Advancement Opportunities Responsibilities: • Handle inbound and outbound customer calls • Schedule service appointments efficiently • Provide exceptional customer service experiences • Follow up with customers regarding service needs • Work closely with service advisors and management teams • Maintain accurate customer communication records If you enjoy helping customers and want to be part of a company that values its people, we want to hear from you! Apply today and grow your career with Cloninger Automotive Group! Qualifications✅ Qualifications: • Dealership experience preferred • Strong communication and customer service skills • Ability to multitask in a fast-paced environment • Positive attitude and team-player mindset • Computer and phone proficiency required