Appointment Setter (Outbound Sales Development Representative)

Appointment Setter (Outbound Sales Development Representative)

Company: NexGen Steel
Position Type: Full-time | Hourly + Commission
Location: Remote

Build Relationships. Create Opportunities. Earn More.

NexGen Steel is a leading provider of innovative cold-formed steel framing solutions for residential and commercial construction. As we continue to grow, we're looking for a motivated and energetic Appointment Setter to join our sales team.

If you enjoy talking with people, building relationships, and being rewarded for your performance, this could be the perfect opportunity for you.

As an Appointment Setter, you'll serve as the first point of contact for prospective customers, helping them discover the value of our Relationship Manager Program while scheduling qualified appointments for our sales team.

This is a fast-paced, performance-driven role with unlimited opportunities to grow and earn additional income through commissions.

What You'll Do

As an Appointment Setter, you will:

• Make outbound calls to prospective customers
• Build rapport and generate interest in NexGen Steel's Relationship Manager Program
• Qualify leads using company guidelines
• Pre-close prospects and schedule appointments for Closers
• Respond to inbound inquiries as assigned
• Reschedule appointments when necessary
• Accurately document customer interactions and notes in our CRM
• Maintain detailed records to ensure a smooth handoff to the Closer
• Follow up with prospective customers when appropriate
• Meet daily, weekly, and monthly activity goals
• Maintain professionalism and exceptional call quality on every interaction
  
  

Performance Expectations

Expected outbound call volume may vary based on business needs and market demand but generally includes:

• Average of 40 outbound calls per day
• Mondays may require up to 70 outbound calls
• Consistent follow-up and CRM documentation throughout the day
  
  

What We're Looking For

The ideal candidate is:

• Confident and comfortable speaking on the phone
• Friendly, professional, and personable
• Organized with strong attention to detail
• Comfortable handling objections and guiding conversations
• Self-motivated and goal-oriented
• Able to work independently in a remote environment
• Adaptable in a fast-paced sales setting
  
  

Preferred Experience

Experience in any of the following is helpful but not required:

• Appointment setting
• Inside sales
• Customer service
• Call center operations
• Business development
  
  

We value attitude, work ethic, and coachability just as much as previous experience.

Remote Work Requirements

Applicants must have:

• A quiet, distraction-free workspace
• High-speed, reliable internet connection
• Ability to work a full-time 40-hour schedule
  
• Computer
• Professional headset with microphone

Compensation

Hourly Pay

• $20 per hour
  
  

Performance Commission

In addition to hourly pay, Appointment Setters can earn commissions for qualified appointments that convert into Relationship Manager Program enrollments:

• $100 for every appointment that results in a $5,000 Relationship Manager Program enrollment
• $200 for every appointment that results in a $10,000 Lifetime Relationship Manager Program enrollment
  
  

There is no cap on commission earnings, allowing top performers to significantly increase their income.

Why NexGen Steel?

At NexGen Steel, you'll join a team that values initiative, accountability, and results. We provide the training, support, and systems you need to succeed while giving you the flexibility of working remotely and the opportunity to grow your career in sales.

If you're a motivated communicator who enjoys helping people and thrives in a goal-oriented environment, we'd love to hear from you.

Apply today and start building a career where your performance is recognized and rewarded.