Assistant General Manager - Salt Lake City, Utah *New Shop Opening!*

Job DetailsJob Location: Trolley Square - Salt Lake City, UT 84102Position Type: Full TimeSalary Range: $23.60 - $26.22 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail Lead Something Sweet  Trolley Square - Salt Lake City, Utah  New Shop Opening!  Full-Time | Hourly (Non-Exempt) + Quarterly Bonus Potential    Salt & Straw is expanding to Salt Lake City!   We’re looking for experienced Assistant General Managers to support our first shops, bring our creative, community-driven vision to life, and help shape the future of Salt & Straw in Utah—alongside our General Managers. In this role, you’ll support the launch of our first Utah shops, help build and develop strong teams, ensure operational excellence, and contribute to creating a shop that becomes a true neighborhood destination. Combining hands-on leadership with operational execution, you’ll play a key role in bringing our vision to life.    What Assistant General Managers Do  Assistant General Managers support the overall success of the shop by leading people, operations, and guest experience.  You will:  Partner with the GM to achieve operational, cultural, and financial goals  Lead shifts, ensuring smooth operations and exceptional guest experiences  Plan and execute daily shift schedules, task assignments, and team safety  Coach, mentor, and provide feedback to Team Members, Shift Coordinators, and Scoopers  Support recruiting, hiring, onboarding, training, and retention of a high-performing team  Manage cash transactions, inventory, and ensure product quality and food safety  Assist with payroll, supplies, shop communications, and daily documentation  Monitor labor and sales performance and support monthly P&L insights  Partner on maintenance needs and vendor communications  Deliver memorable hospitality, share flavor stories, and resolve guest concerns  Step into team roles as needed and participate in community events    What You’ll Get  We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.  Performance Bonus Plan tied to your impact and shop success  Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months  Medical, dental & vision insurance options starting your first month  Paid Time Off: Start with 2 weeks PTO, grows from there  Paid Holidays: 12 paid holidays/year  Paid Sick Time: Stay home, stay well, get paid  Two Days Off in a Row (a rarity in retail!)  Mental Health Support: On-demand access 24/7/365 for you and your family  Educational Support: Up to $1,800/year to support your learning goals  Team Discount: 30% off all the magic  First Dibs on Flavors before the public  Pet Insurance (because pets = family)  Flexible Spending Accounts, Accident & Critical Illness Insurance, and more    This Role Might Be Right If You:  Have a high school diploma/GED  Bring 2+ years of food service, fast-casual dining, or hospitality experience  Have 18+ months of progressive leadership experience  Have led teams of 10+ Team Members in a high-volume environment  Know how to coach, develop, and support people with clarity and care  Are excited to grow into greater leadership responsibility  Are 18+ and available to work evenings, weekends, and holidays    QualificationsWage Transparency    We are actively embracing pay transparency by disclosing the hiring wage for this role as $23.60-$26.22, highlighting its full earning potential within the broader range of $23.60-$28.84    Important Notes  Food Allergy Warning  This role involves working in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.  Equal Employment Opportunity  Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.  E-Verify Participation  We participate in E-Verify to confirm work authorization.    Our Values  Create the Unbelievable  Show Up Generously  Act with Thoughtful Curiosity  Share Human Kindness  Make It Count    These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.