Business Office Manager and Human Resources Specialist

Business Office Manager & Human Resources Specialist

Full-Time | Meadow Brook Rehab & Nursing
Salt Lake City, UT

Are you someone who thrives at the intersection of people, processes, and purpose? Do you enjoy supporting employees while also keeping business operations running smoothly? Meadow Brook Rehab & Nursing is seeking a full-time Business Office Manager & Human Resources Specialist to join our leadership team.

At Meadow Brook Rehab & Nursing, our mission is simple but powerful: provide exceptional care to our residents while creating a workplace where our employees feel supported, valued, and empowered to succeed.

We are a people-first organization. Really!
Our motto: Leading with integrity, empowering people, delivering outcomes.

About the Role

This hybrid role combines Business Office/Billing functions with Human Resources operations, making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

Key Responsibilities

Business Office & Billing Operations

• Manage all private-pay, copayment, and share-of-cost collections

• Collect payments from residents or family members (cash/check)

• Set up and manage payment plans when needed

• Ensure insurance information is accurate, current, and properly entered

• Assist with new admissions by verifying insurance and facility acceptance

• Communicate clearly with residents regarding copays and billing timelines

• Support accounts payable and accounts receivable processes

• Work within PointClickCare and other facility systems

Human Resources & Employee Support

Onboarding & Training

• Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)

• Ensure new employees attend orientation and complete required training

• Track ongoing annual and semiannual training requirements

Day-to-Day HR Operations

• Serve as the primary HR contact for employees

• Maintain an accurate and up-to-date employee roster

• Assist with PTO requests, missed punches, and payroll approvals

• Support disciplinary processes and terminations with professionalism and compassion

• Assist employees with workplace injuries and workers' compensation processes

Benefits & Insurance

• Assist employees with benefits enrollment (medical, dental, vision, etc.)

• Distribute benefits materials and answer general questions

• Coordinate enrollments, deductions, and changes with corporate HR/payroll

What We Offer

• Comprehensive medical, dental, and vision insurance

• Employer-matching 401(k) retirement plan

• Up to 16 days of paid time off annually

• Company-paid life insurance

• A supportive, collaborative, and people-centered workplace

• A role where your work truly makes a difference

What We're Looking For

• High school diploma or equivalent

• 1+ year of business office, billing, collections, or HR-related experience
  (SNF experience strongly preferred)

• Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)

• PointClickCare experience highly preferred

• Strong communication, organization, and problem-solving skills

• Ability to read, speak, and understand English fluently

• Positive attitude, flexibility, and a desire to improve systems and support people

If you're looking for a role where you can support employees, advocate for residents, and help a facility run smoothly, we'd love to hear from you.

Apply today and join the Meadow Brook Rehab & Nursing family.