Provide administrative and technical support to assigned program areas. Coordinate workflow, maintain files, and prepare reports. This position serves as the program support to ensure permit applications, fees, sureties, street acceptance and requests are processed accurately and in a timely manner. Provide administrative and technical support to include coordinating work flow, maintaining files, preparing reports and assemblies, entering and tracking data and processing information related to the permitting process.

How you will contribute:

Administrative Support: Prepare fiscal reports for receipt of permit and street acceptance monies and submit to District Accounting. Handle procurement through Residency fiscal staff. Receipt and distribute incoming mail and deliveries and handle outgoing departmental mail.

Administrative Support: Provide administrative and technical support and document management. Follow established practices and procedures in accordance with local, state and federal laws, and all applicable policies and procedures.

Communications: Communicate with VDOT staff and external contacts related to assigned program areas.

Customer Service: Provide assistance to both internal and external customers on a variety of topics related to assigned program area.

Permit Processing and LUPS: Process permit applications with review for accuracy and completeness. Post incoming fees and sureties. Distribute expiration notices to permit holders. Renew expired permits and record monies in LUPS. Distribute requests for final inspections. Maintain spreadsheets for pending and issued permits and active or released sureties. Prepare permit completion notices and process release of sureties. Determine fee and surety amounts as appropriate. Assist Permit Manager with permit information and correspondence as needed.

Records Retention and Reporting: Organize and maintain files and records in accordance with retention policies.

Street Acceptance and RIMSDACHS: Enter street data into RIMSDACHS program for street additions, discontinuances, and abandonments. Assign route numbers for new streets. Prepare and submit documents to County for approval and to Developer for required fees and surety. Process fees and sureties in LUPS. Prepare assemblies for submittal to Central Office. Distribute Central Office monthly acceptance reports to County, Developer, and Maintenance. Maintain spreadsheet for active and released sureties for street acceptance program. Update and maintain street acceptance databases. Follow up for one-year defect inspections. Process surety releases.

What will make you successful:

Ability to accurately perform data entry.

Ability to communicate effectively orally and in writing.

Ability to compile, coordinate and prepare records and reports.

Ability to interpret basic policies and procedures.

Ability to meet deadlines.

Ability to prioritize and work on multiple tasks with strong organizational skills.

Ability to prioritize, organize, and communicate information.

Ability to research, gather and analyze data.

Ability to work independently and as a team member.

Ability to work independently and under pressure.

Knowledge of applicable policies and practices.

Knowledge of office and program support activities.

Knowledge of permitting automated management system functionality.

Skill in the use of software applications to include MS Office and web-based systems.

Minimum Qualifications:

Ability to communicate effectively orally and in writing.

Ability to compile, coordinate and prepare reports.

Ability to meet deadlines.

Ability to prioritize, organize, and communicate information.

Ability to research, gather and analyze data.

Ability to work independently and under pressure.

Knowledge of applicable policies and practices.

Knowledge of permitting automated management system functionality.

Skill in the use of computers and software including web-based and word processing software applications.

Additional Considerations:

A combination of training, experience, or education in Permitting or related field desired.

Knowledge of permitting and street acceptance process.

Click below to learn more about the Competency Model associated with this Position:
Competency Model

Physical Requirements
Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct

Learn more about this Employer on their Career Site

23271 - Permit Tech