Rec Center Assistant Manager (Full-Time)

As the Assistant Recreation Manager at The Plateau Club, you will support the Recreation Center Manager in overseeing all daily operations of the recreation center, including programs, front desk operations, Lifeguarding, and ensuring a quality member/guest experience as outlined in club service standards and Oki Golf Universal Standards. This role plays a key part in ensuring overall membership satisfaction through consistent service delivery, staff development, and cultivating a positive, service-driven culture within the Recreation Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential Duties and Responsibilities include:

Program Development and Operations:

• Assist in developing, implementing, promoting, and evaluating recreational programs and events for all age groups and abilities.
• Develop and facilitate regular in-service training programs and emergency drills for lifeguard staff to maintain proficiency in rescue techniques, first aid, CPR/AED, and adherence to American Red Cross standards.
• Coordinate with swim instructors to enhance swim lessons program and offerings to maximize member appeal and participation.
• Ensure compliance with organizational policies, safety regulations, and proper documentation of incidents and trainings.

Staff Leadership & Member Experience:

• Develop, mentor, and support a team that consistently delivers a high level of service to the membership.
• Actively cultivate and reinforce a service-driven culture aligned with Oki Golf Universal Standards.
• Support overall membership satisfaction by addressing feedback, resolving service issues, and identifying opportunities to enhance the member experience.
• Model professional behavior and service expectations for all recreation center staff.

Facility and Administrative Support:

• Support the management and scheduling of recreation facilities, tennis courts, pool and equipment, ensuring they are maintained in a safe, clean, and operational condition.
• Assist with budgeting tasks, including monitoring program budgets and ensuring profit/loss accountability in collaboration with the Recreation Manager.
• Maintain accurate records, reports, and evaluations of programs and participation.
• Perform regular testing and maintenance of pool chemical levels to ensure compliance with health and safety standards.
• Conduct routine filter maintenance, including bumping or backwashing as required, to maintain water quality.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE

• Bachelor’s Degree in Parks, Recreation and Aquatics or closely related field or a combination of 4 years education and experience related to Recreation and Aquatics.
• Strong leadership and management skills with demonstrated knowledge of fundamental and accepted practices in Recreation and Aquatics operations and administrations.
• Knowledge of budgets, capital improvement projects and Profit and Loss accountability.
• Ability to assess goals and strategies and hold staff accountable to ensure successful implementation and completion of goals and objectives.
• Experience in management, leadership, and the supervision of staff.
• Certifications in Certified Pool Operator or Aquatic Facility Operator or ability to obtain one
• Lifeguard Instructor, First Aid/CPR/AED, Water Safety Instructor and ability to maintain these certifications.
• Intermediate knowledge of computer skills to include: Microsoft Office programs, website and social media applications.
• Experience in Customer Service.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:

• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
• Have the ability to lift up to 50 pounds occasionally.
• Must be willing to work as the business demands to include weekends, evenings and holidays.
• May include outdoor work and exposure to related weather conditions to include but not limited to: sunshine, wind, rain, warm & cool temperatures.

COMPENSATION DETAILS:

• Offered rate of pay range: $22.00 - $26.00 per hour
• Eligible for overtime

BENEFITS AND PERKS 

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs./week):

• Medical/dental/vision/telehealth coverage
• FSA options
• Company paid life insurance and long-term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.

The Plateau Club

Located on the Sammamish Plateau, The Plateau Club features a picturesque 18-hole golf course, a beautiful, Northwest-style clubhouse, and full-service Recreation Center. The family-focused environment offers a rare combination of traditional country club amenities along with a staff that caters to the distinct needs of its members and their guests. The golf club offers a wide variety of options for job seekers including golf, restaurant, banquet and catering, turf, recreation center and administrative positions.