Credentialed Trainer- EMR Implementation

Job Summary

This position is responsible for conducting training for clinical and non-clinical end users in Epic Systems applications under the direction of a Training Manager or Principal Trainer, who has primary responsibility for the design and development of the training. Training is typically conducted in the classroom as well as in the practice. The trainer is assigned application(s) and is responsible for achieving an in-depth understanding of the software, policies and procedures, and workflows for each application. Responsible for the set up and set down of the training classes they are scheduled to facilitate, including inventorying and distributed participant supplies. Responsible for quality control, including administering a proficiency assessment and class evaluation at the end of each session, and forwarding ideas to improve the effectiveness of the training to the Principal Trainer or Manager.

Trainers are members of project teams and participate in discussions regarding building, testing, and maintaining the training environment, as well as the development and maintenance of training materials for the training program. They will support the team in technological competency assessments. In addition to training end-users within the facility, the Epic Trainer will also train additional trainers within the organization, maintain policy/procedure documentation, provide training for new hires, and coordinate training for new software releases and updates.

Trainers ensure alignment of all application training activities with cultural and clinical transformation objectives. They identify and manage resistance to change as related to their respective application(s) of responsibility.

Physical Requirements

• The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities. 
• The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 50)
• Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty.  
• Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations.
• May be exposed to infectious or contagious disease.
• May have to handle emergency situations.
• May be subject to irregular hours.
• May be required to wear protective equipment such as eye protection, face protection, masks, sterile/nonsterile gloves, isolation gowns.
• May be exposed to toxic/caustic/chemicals/detergents.            
• Physical activities include continuous sitting, and occasional walking, standing, bending, squatting, climbing, kneeling and twisting.
• Activity Conditions (Occasionally, Frequently, Continuously):
  • Sitting- Continuously  
  • Walking- Occasionally   
  • Standing- Occasionally   
  • Bending-Occasionally   
  • Squatting- Occasionally 
  • Climbing-Occasionally
  • Kneeling-Occasionally
  • Twisting-Occasionally

Visual and Hearing Requirements

• Must be able to see with corrective eye wear.

• Must be able to hear clearly with assistance.

Working Conditions

Primarily Works in a well-lighted and air-conditioned environment with period of heavy workload and stress. This role may include working in less-than-ideal home conditions, which can include exposure to extreme temperatures and environments that may not meet typical cleanliness standards such as clutter, unkept surfaces, and homes with pets. Works in various conditions. 

Performance: Essential Functions

Decision Making: Ability to make decisions and takes appropriate action based on the information they have. Recognizes own limitations and consults with the supervisor, manager, or team member when appropriate.

Time Management: Works efficiently and manages duties to ensure that tasks are completed with accuracy and within the scheduled shift or reasonable amount of time.

Quality & Quantity: Demonstrates accurate, knowledge and skill to carry out job duties. Follows departmental work policies and procedures. Speed and consistency of output, and time utilization of job duties.

Computer Knowledge & Electronic Equipment Use: Demonstrates ability to consistently utilize electronic equipment and online computer programs to perform job duties, including electronic documentation, and order entry.

Resource Utilization: Consistently utilizes and maintains supplies and equipment to minimize lost charges and unnecessary equipment repair-replacement.

Confidentiality: Adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act (HIPAA), as applicable by Shannon Policy.