Cloud Administrator II

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

This is an in-office position.

Department:

Job Summary:

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Control cloud application access to the various Microsoft products and ensure all company employees have the required provisioning to company resources.

• Leveraging our available security & cloud monitoring tools, the Cloud Administrator will protect from potential data breaches and/or cybersecurity threats.

• The Cloud Administrator II will have Advanced knowledge & skillset in Cloud console environments, such as:  Endpoint Manager, Defender for Endpoint, Microsoft 365 Admin, Exchange, Microsoft Azure, and Security & Compliance.

• Manage tenant licensing and provide adequate reporting on usage.

• Works directly with Engineers, including Tier II Administrators to maintain the security & integrity of our company data.

• Provide an mailbox solutions based on business needs such as:  User, Distribution, public folder, and shared mailboxes.

• Provide escalation support to all IT departments and business partners.

• Knowledge in Azure configurations such as:  SAML/SSO, ChatGPT, and Conditional Access.

• Execute, manage, and lead users through on-boarding of new processes including system life-cycle changes.

• Facilitate and provide excellent communication of technical concerns/solutions to peers, end users, management and business, overall.  Provide an advanced level of technical knowledge.

• Work directly with IBC Security Division.

SKILLS

• Proven knowledge & experience of Microsoft 365 & Azure Cloud admin consoles.

• Must be customer service driven.

• Proficient in troubleshooting skills in a Cloud Environment

• Ability to multi-task and flexible to unexpected change based on company needs.

• Ability to work after hours/weekends to complete company initiatives including On-Call support.

• Proficient in cloud applications such as:  TEAMS, Sharepoint, & Exchange.

• Knowledge in Microsoft Azure, ChatGPT, and Conditional Access

EDUCATION

• Associate degree and/or combination of 5 years of IT experience and certifications in an IT related field.

• 4-6 years’ experience in a Cloud Administration/Cloud Engineering role.

• Proficient in Microsoft 365, Azure, Exchange, Endpoint Manager, Defender for Endpoint.  Familiarity with virtual platforms such as:  VMware, Nutanix, Citrix.