Manager, Talent Acquisition

As a dedicated Manager, Talent Acquisition, you will provide operational excellence direction across all areas of recruitment including processes, technology, training, compliance, and continuous improvement activities to improve the candidate experience. You will manage staffing programs, projects, operational plans, and goals to align staffing and resources with USAA strategic and operational objectives. You will lead the implementation and maintenance of USAA's Talent program roadmap. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ. Relocation assistance is not available for this position. Collaborates with internal and external partners to assess business issues and develop executable plans to address program needs and/or drive the development of new recruiting programs and activities. Supports continuous process improvement, lean methodologies, and the identification and implementation of standard practices to enhance the recruiting process and overall candidate experience. Manages the core operational processes for the TA team and ensures hiring success by building and delivering processes, tools, and systems to support the recruiting team, hiring managers, and candidates. Ensures compliance with federal and state employment regulations and laws by adhering to EEO guidelines in all recruiting activity, such as interviewing, applicant tracking and mandated job postings. Leads a team of individual contributors to establish performance expectations and provide feedback, coaching, and career counseling. Serves as talent acquisition programs consultant to the enterprise, providing mentorship, oversight, and communication on recruitment strategies. Supports the design, development, and implementation of specific recruitment programs and initiatives, using various channels to enable the hiring plan. Ensures recruiting programs are aligned with diversity attraction strategies and associated budgets. Applies established success measures and assesses the efficiency of recruiting solutions to guide shared understanding and continuous improvement around talent pipelines, funnel, and key performance indicators. Partners internally with talent acquisition leadership to advance, support and optimize processes and daily operations. Ensures consistent execution of processes, workflows, and key measures. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.