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Rooms Front Office - Desk Agent

Omni Hotels & Resorts
Posted 9 days ago, valid for 2 days
Location

San Antonio, TX 78288, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Omni La Mansion del Rio is offering a Desk Agent Omni Care Internship that provides hands-on training in various hotel operations.
  • This internship requires a strong willingness to learn and adapt, with candidates expected to have previous customer service experience preferred.
  • Interns will rotate through different departments, including front office, housekeeping, and food and beverage, while also attending training seminars.
  • The position is designed for individuals passionate about serving others and requires strong communication and teamwork skills.
  • While the job description does not specify a salary, it typically targets candidates with 0-2 years of experience in customer service roles.

Omni La Mansion del Rio 

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

 

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Desk Agent

Omni Care Internship - Rooms 

 

Overview: 

Hands on training opportunity for someone to learn various aspects of the hotel business. This position is a “utility player” who will rotate throughout various departments and positions based upon business need. Omni Care Interns are provided a summer internship opportunity that will result in acceptance into our LID (Leader in Development) program at the end of the summer season based upon performance. 

 

Responsibilities: 

Flexible in working various entry level service positions within the property.      

Position will rotate between front office, housekeeping, food, and beverage outlets/events, pool/recreation. Additional departments/roles may be added based on business needs.  

Attend to and anticipate guest’s needs. 

Demonstrate adaptability and flexibility in scheduling. 

Demonstrate excellent teamwork. 

Attend Omni Care Internship training and enrichment seminars through the summer season. 

Maintain a clean and safe work environment. 

Perform any other duties as assigned by the Operations Leader. 

 

Qualifications: 

Strong communication skills – both written and verbal required 

Strong customer service skills 

Previous experience in a customer service position preferred  

Willingness to learn and take on different projects 

Ability to adapt to changing environments 

Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time. 

 

 

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.




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