Job Duties
- The ability to provide exceptional service to clientele to enhance customer satisfaction and productivity within the locations.
- Responsible to ensure that the spas are working within the scope of the licensed individuals.
- Works with the Medical Directors to ensure that standing delegation orders are in place and maintain annual review as needed necessary for business management.
- Meets with Medical Directors on a monthly basis and consult medical director as needed to relay pertinent clinical information as needed.
- Host monthly Midlevel meetings with location midlevel providers to maintain consistent standards in all locations.
- Maintains accurate documentation of treatment in all patient/client medical records.
- Performs in-depth interview sessions with patient/clients, reviewing the risks and benefits, obtaining signed consents for procedures, including medical history and skin consultation and evaluation.
- Act as liaison for locations staff members to communicate educational needs.
- Ensure all medical protocols for all clinical services, HIPAA and other regulatory compliance programs are in place.
- Ensures that patient/client clinical concerns or issues are reviewed and resolved in a timely manner with the General Manager or Clinical Department.
- Continually research leading medical skin care line(s), new technologies, new services, and provide merchandising recommendations to increase revenue and profits.
- Maintains a professional neat appearance.
- Ensures that all work/treatment areas are clean and neat.
- Competent to administer all service offerings and maintains up and coming education in the aesthetic space.
- Successfully completed med spa competencies related to each applicable service.
- Create and employ a robust training program for clinical staff.
- Be available for telemedicine appointments with patients as required due to incident report or otherwise escalated events.
- Evaluates, diagnoses and treats patients with adverse reaction either in person or via telemedicine when necessary.
- Review and sign 100% of location assigned treatment charts and provide clinical oversight to locations.
- Provides prescriptions as needed for patients (i.e. prophylactic doses or post procedure medical needs).
- Work with the operations department to determine necessary supplies for business management of new locations.
- Assists with maintaining an appropriate corporate inventory, notifies management when the inventory is low or needs to be ordered.
- Develop training strategies for new locations and new services as directed by Corp NP.
- Willing to be on call for clinical questions and potential patient needs during all business hours.
General Job Requirements
- Must possess a strong and thorough knowledge of aesthetic lasers, skin treatment procedures, aesthetician practices and medical practice management
- Maintains current license(s) in good standing and provides updated copies when renewed to management
- Must possess a valid driver's license and personal vehicle for transportation
- Maintains patient/client confidentiality in accordance with HIPAA regulations and company policy
- Maintains a high level of integrity with a strong ethical foundation
- Must have sound judgment, problem solving and decision-making skills
- Must be able to stand for long periods of time
- Must be able to reach above shoulder height, crawl, kneel and push/pull up 50lbs
- Must be able to work a flexible schedule including evenings and weekends as required
- Working knowledge of Microsoft applications
- Must have strong oral and written communication skills, be highly organized and able to work independently with minimal supervision
- Must be able to travel up to 5% of the time
- Ensures that all work/treatment areas are clean and neat
Qualifications, Experience and Skills Needed
- Registered Nurse License and Active Nurse Practitioners License
- Registered Nurse License issued by the State is (Required)
- American Heart Association BLS for Healthcare Providers (CPR and AED) Program is required
- Advanced Cardiac Life Support (ACLS) certification is beneficial
- Experience as an Aesthetic injector 1< years (Required)
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