Director, Patient Access Center

The Director, Patient Access Center, provides strategic and operational leadership for all patient access center functions in an ambulatory healthcare setting, ensuring efficient, compliant, and patient-centered access to care. Oversees centralized scheduling, registration, insurance verification, referral management, and call center operations. The Director partners with clinical, operational, revenue cycle, and executive leadership to improve patient throughput, optimize access workflows, enhance financial performance, and deliver an exceptional patient experience across the continuum of care.