Entry-Level HR Specialist

ENTRY-LEVEL HR SPECIALIST 

JOB TYPE AND CLASSIFICATION: Full-Time Salaried Exempt  

JOB OVERVIEW: 

MAC.BID buys truckloads of customer returns and overstock products, then sells these items individually to the public through online auctions. The HR Specialist supports the company with full-cycle hiring and HR functions for a designated territory determined by the Recruiting Manager. This position reports to the Recruiting Manager. 

MAJOR DUTIES AND RESPONSIBILITIES: 

Recruitment and Onboarding 

• Job Posting: Create and manage job advertisements across various platforms, ensuring positions are advertised widely to attract a large pool of candidates.
• Sourcing: Proactively source candidates through online channels, job fairs, and community outreach to maintain a robust pipeline of potential hires.
• Screening: Conduct initial screenings of applicants to assess qualifications and fit for roles, ensuring alignment with job requirements.
• Interview Coordination: Schedule and conduct interviews, coordinating with hiring managers to ensure a smooth and efficient interview process.
• Communication: Manage all applicant communication from screening to onboarding, conducting daily high-volume calls.
• Team Collaboration: Work closely with hiring managers and warehouse supervisors to understand staffing needs and develop effective recruitment strategies.
• Recruitment Metrics: Track and report on key recruitment metrics, such as interview volume, acceptance rates, and time-to-fill.

Onboarding and New Hire Integration 

• Facilitate the onboarding process for new hires, including new hire setup, ensuring completion of necessary paperwork and migration.
• Conduct orientation sessions for new employees to introduce them to company policies and procedures.

Administrative and Compliance Tasks 

• HRIS Management: Maintain accurate records in the HRIS (Human Resources Information System), ensuring all candidate and employee information is up to date.

• Compliance: Ensure compliance with federal, state, and local employment laws and regulations, as well as company policies and procedures.

Documentation: Prepare and maintain employment and recruitment-related documentation, including interview notes, offer letters, and disciplinary actions. 

• Maintain organization charts, updating all new hire or employee changes.

Employee Relations 

• Act as the first HR employee contact in addressing employee performance, concerns, policy, and conflicts, working towards quick and effective resolution.
• Partner with corporate HR and local management to develop and implement initiatives to boost employee morale and engagement.
• Assist in the reporting, collection, and entry of employee evaluations.

Compliance and Safety 

• Assist the Safety Coordinator in overseeing workplace safety programs,
• Partner with HR and Safety Coordinator to manage and report workplace incidents, ensuring proper documentation and follow-up.

Complete additional tasks as assigned by the HR/Recruitment Managers 

QUALIFICATIONS: 

• Must be English/ Spanish bilingual, written and spoken
• Knowledge of federal, state, and local employment law, including EEO and ADA in terms of non-discrimination
• Know the warehouse goals and trends, as well as the team, that are impacting and driving business results
• Support the training needs of the warehouse and be an advocate for continuous learning
• Be an expert resource for compliance, systems, and pay practices
• Must be a subject matter expert on MAC.BID policies and benefits to the level of answering employee/candidate questions
• Act as an open door by listening to team members and collaborating with appropriate management to take action as needed
• In conjunction with the Corporate Office, deliver on all HR operational and cyclical programs to include fielding basic inquiries for discipline, attendance, payroll, and leave of absence
• Must be able to work productively in office and while remote
• Must be technically able to navigate a laptop, use Google Calendar collaboratively, and other software such as, but not limited to Outlook, ADP, & internal PIST system
• Must have proficient typing skills and proper phone etiquette
• Must be comfortable with high-volume inbound/outbound calling (no cold calls)
• Must be able to communicate frequently with General Managers without a disconnect
• Must be a change agent and resilient, with a positive attitude
• Must have characteristics of discretion and confidentiality
• Must be able to use independent thought and judgment
• Must be able to navigate stressful situations
• Must be able to sit, kneel, and/or stand for extended periods
• 2-3 years of prior experience is required
• Bachelor’s Degree in HR or another relevant field is required