Field Supervisor/ Area Manager - Premier Stair & Door

Field Supervisor             

Department: Operations                                                      

Reports to: Field Manager         

Position type: Full-Time, Exempt

SUMMARY: The Field Supervisor is responsible for supervising the installation and service of all product offerings within an assigned geographic area. This position acts as the field liaison between the company and the customer and ensures that field operational policies, processes and procedures are properly followed. The Field Supervisor has the authority to make the necessary decisions on behalf of Flooring Services to better service the Customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Developing and maintaining good working relationships with Customers.
• Developing and maintaining good working relationships with all Subcontract Labor.
• Perform PREWALK/ POST-WALK / QUALITY WALK to ensure complete and quality installation.
• Verifying jobs are complete according to company requirements.
• Overseeing all repair resolutions on designated job sites.
• Maintaining good communication with Expediting and Field Operations on crew structure.
• Professionally troubleshoot and/or resolve homebuyer issues as they arise on the jobsite, before and after installation.
• Participating in Model Home meetings and managing Model Home job sites.
• Reviewing and resolving Customer/Sub-Contractor back charges.
• Weekly in office responsibilities to confirm job readiness.

REQUIRED SKILLS/ABILITIES:

• Excellent written and verbal communication skills
• Ability to multi-task; handle details

EDUCATION AND/OR EXPERIENCE:

• High school diploma or equivalent required
• [3-5] years’ estimation experience in the construction industry, residential preferred
• A valid driver’s license is required

BENEFITS:

• Medical, Dental and vision coverage
• 401K
• Paid Holidays
• Vacation and Personal Time
• Employee Appreciation Events

*This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.

“Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.”