Freight Broker

Supply Chain Consultant is responsible for cultivating and maintaining relationships with existing customers, as well as acquiring and developing larger accounts. This includes creating strategy and developing supply chain solutions to meet all customers’ business needs. The ability to communicate and provide unmatched customer service is a must for this position.

Supply Chain Consultant responsibilities and essential job functions include, but are not limited to the following:

• Acquire and develop new business 

• Cultivate relationships with existing customers to develop accounts to their fullest potential

• Create and drive a business plan strategy that successfully meets sales goals 

• Maintain a working knowledge of the company's specialty services, internal resources, competitive strategies, and customer requirements

• Present full range of services to existing and new customers, allowing yourself to build a complete logistics and supply chain solution for the customers business needs

• Build strong customer relationships and understand trends that affect their business to creatively and strategically develop solutions

• Prepare quotes for new and existing business partners to meet your monthly and quarterly goals

• Work with the Capacity Procurement team to ensure loads are serviced to meet expectations

• Communicate frequently with the Capacity team and or carriers to ensure the shipper, consignee and customer are aware of any unexpected issues

• Conduct quarterly business reviews (QBR’s) with existing customers

• Conduct face to face meetings to build relationships and introduce additional services

Supply Chain Consultant Qualification, Knowledge, Skills, and Abilities:

• 5+ years’ working knowledge in logistics and transportation industry; including third-party full truckload logistics management, supply chain, tradeshow set-up, and final mile

• Bachelor’s Degree in related field or equivalent education plus work experience

• Strong team-building and interpersonal skills with the ability to build trust and cultivate relationships 

• Ability to thrive in a fast paced and complex environment while making timely decisions under pressure 

• Prefer experience in all modes: dry van, expedited, flatbed, oversized loads, refrigerated, intermodal shipments

• Previous freight management software experience; McLeod and Cargowise a plus

• Must be able to read, write and speak English fluently