Manager Trainee - Special Operations

Summary

The Manager Trainee position is a hands-on developmental role designed to provide exposure to key areas of multifamily property operations. The trainee will work directly at Josephine Apartments, gaining practical experience in both leasing and maintenance operations while learning the day-to-day responsibilities involved in successfully operating a multifamily community.

This position is designed for an individual interested in developing a strong foundation in property management and preparing for future leadership opportunities within LYND.

Essential Duties and Responsibilities

Leasing & Property Operations

• Learn and assist with the leasing process, including prospect follow-up, property tours, applications, and resident communication.
• Provide professional customer service to prospective and current residents.
• Assist with resident relations and day-to-day property operations.
• Learn property management systems, company policies, procedures, and operational standards.
• Assist with marketing efforts, outreach, and other initiatives designed to support occupancy and property performance.
• Gain exposure to property financials, reporting, budgeting, and overall asset performance.

Maintenance Operations

• Work alongside the maintenance team to gain a practical understanding of property maintenance operations.
• Assist with apartment make-readies, property inspections, preventive maintenance, and general property upkeep.
• Learn the work-order process and how maintenance operations impact resident satisfaction and property performance.
• Participate in physical and hands-on assignments as part of the training experience.
• Learn safety procedures and company standards related to property maintenance.

Qualifications

• Bachelor's degree preferred, particularly in business, management, real estate, or a related field; relevant work experience may also be considered.
• Previous experience in customer service, sales, management, hospitality, property management, or a related field is preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability and willingness to learn both leasing and maintenance operations.
• Strong organizational and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Ability to follow direction and take initiative when appropriate.
• Bilingual or multilingual skills are a plus.

Position Requirements

• Must be comfortable performing both office-based and hands-on assignments.
• Must be able to perform the physical duties associated with property and maintenance operations, with or without reasonable accommodation.
• Must have dependable transportation and the ability to travel as needed for business purposes.
• Must maintain a professional appearance and follow LYND's dress and appearance standards appropriate to assigned duties.
• Schedule flexibility may be required based on property and operational needs.

E-Verify

LYND participates in E-Verify, the federal electronic employment verification system. As required by law, LYND uses E-Verify to confirm the identity and employment eligibility of newly hired employees by comparing information provided on Form I-9 with records available to the U.S. Department of Homeland Security and the Social Security Administration.

Equal Employment Opportunity

LYND is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Benefits

Eligible full-time employees may elect or participate in:

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, holiday pay, and a birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

Benefits are subject to eligibility, enrollment requirements, applicable plan terms, and company policies.