Staff Accountant [Full-Time]

Staff Accountant

Collaborate with a passionate Zoo Crew in San Antonio
Choosing where to grow your career has a major impact on your professional and personal life, so it’s equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife.

The Impact You’ll Make in this Role
We are seeking a detail-oriented Staff Accountant with experience in the theme park, hospitality, or entertainment industry. The ideal candidate will bring strong knowledge of GAAP accounting standards, with a focus on accounts receivable, revenue recognition, and customer payment cycles. This role plays a key part in ensuring timely and accurate financial reporting, supporting revenue operations, and reconciling customer accounts for ticketing, events, concessions, and memberships.

As a Staff Accountant, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by:

• Prepare, process, and reconcile accounts receivable (AR) transactions including invoices, deposits, deferred revenue, and chargebacks in accordance with GAAP (ASC 606).
• Work closely with operations teams (ticketing, food & beverage, events) to monitor customer balances and ensure accurate daily revenue uploads.
• Maintain and reconcile AR subledger to the general ledger, ensuring proper cutoff and revenue recognition by performance obligation.
• Assist in month-end and year-end closings, journal entries, and reconciliations related to AR and revenue accounts.
• Prepare aging reports, customer statements, and collections analysis; escalate delinquent accounts as needed.
• Support internal and external audits by preparing required schedules and documentation.
• Collaborate with IT and operations to ensure POS and booking systems accurately feed accounting records.
• Assist with process improvements and internal control documentation across AR and cash cycle.

Secondary functions:

• Establish and maintain positive, cooperative, and effective working relations with fellow employees.
• Constantly exhibit a guest service attitude, a smile, and an obvious interest in guest comfort and service
• Communicate with the public in a courteous and tactful manner and assist guests with questions and directions to various areas of the Zoo.  Address the guest - do not wait to be asked.
• Remove trash and debris from public areas; i.e. pick up litter whenever you see it.
• Any and all other duties as assigned.

 
Your Skills and Expertise  
To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications:

• Bachelor’s degree in accounting, finance, or related field.
• 2+ years’ accounting experience, preferably in entertainment, hospitality, or theme park environments.
• Working knowledge of GAAP, especially revenue recognition and AR reconciliation (ASC 606).
• Experience with accounting software, preferably Sage
• Intermediate to advanced Excel skills (pivot tables, lookups, reconciliations).
• Strong analytical, organizational, and communication skills.
• Experience with point-of-sale (POS) integration and guest services platforms.
• Familiarity with deferred revenue, loyalty programs, group sales, and ticketing packages.

The San Antonio Zoo is an equal opportunity employer.  San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.