Treatment Coordinator

Monarch Dental supported by Smile Brands is seeking a motivated and patient-focused Dental Treatment Coordinator to join our team in San Antonio! We are looking for someone to guide patients through their treatment journey from diagnosis to scheduling. The Treatment Coordinator plays a key role in helping patients understand their recommended treatment, make informed decisions, and move forward with care.

This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

Why Join Monarch Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Make a meaningful impact on patients every day

• Present and explain recommended dental treatment plans in a clear, compassionate, and easy-to-understand manner
• Review treatment recommendations, clinical findings, and next steps with patients
• Educate patients on the importance and benefits of completing recommended treatment
• Discuss treatment fees, insurance benefits, financing options, and available payment arrangements
• Proactively address patient questions, concerns, and financial objections
• Schedule patients for diagnosed treatment and follow up with patients who have not yet scheduled
• Deliver an exceptional patient experience while meeting established performance and case acceptance goals

• 1–2 years of dental treatment coordination, dental front office, or related healthcare experience preferred 
• Knowledge of dental terminology, procedures, and treatment planning
• Experience discussing dental insurance, treatment fees, and financing options preferred
• Strong verbal and written communication skills

Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. 

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com