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Summary: Service Technicians are responsible for the overall service and maintenance of one or more apartment complexes. Under the direction of the Service Manager (or Community/Property Manager), Service Technicians are responsible for the day-to-day maintenance operations of the community to include but not limited to: general maintenance and repairs, plumbing, electrical, basic carpentry, heating and cooling, and other building systems, general grounds/curb appeal management, and “make ready” renovations. Essential Duties and Responsibilities:
● Ensure all service requests and repairs are made correctly and in a timely manner. ● Maintain an organized, clean and safe work area.
● Assist with monitoring inventory of parts and supplies at appropriate levels.
● Ensures the completion of service requests in 24 hours or per community policy.
● Communicate effectively with residents, fellow associates, vendors and supervisors.
● Work with Manager to maintain an effective preventative maintenance program and adhere to budget guidelines.
● Inspect grounds, buildings, and other community features as required to minimize liability concerns.
● Work with a team to ensure excellent “curb appeal” at all times.
● Assist with turnkey operations, if needed.
● Maintains and repairs buildings’ plumbing and electrical systems, including replacing worn or defective parts.
● Assists with moving furniture and unloading and storing supplies; Exercises safety if needed to assist with moving heaving items, such as furniture/appliances, and unloading/storing supplies.
● Operates snow removal equipment to maintain parking lots and sidewalks.
● Attend and participate in technical training programs to maintain personal skill level.
● Must be available (per OneWall Communities on-call policy) to respond to after-hours emergency requests at the community.
● Complete all OneWall University courses by the required deadline
● Troubleshoots issues to determine necessary repairs.
● Performs general repairs that do not require specialized technicians.
● Perform other related duties as assigned.
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