Martin Automotive Group is searching for a Service Advisor to join our team at our Volkswagen San Bernardino location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

Must have high school diploma or GED
Proven record of achieving exceptional Customer Satisfaction
At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
Above average energy level
A desire for a long term career with a growing organization
Bilingual preferred but not required
Personal and professional integrity

Medical, Dental, Vision, Life Insurance
401k
Paid Holidays
Weekly Paychecks
$16 per hour + commission + bonus

Service Advisor, Advisor, Service Writer, Customer Service, EOE

#R4

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