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As a Sales Operations Analyst, you will play a key role in supporting commercial business operations by ensuring the effective planning, execution, and optimization of sales technologies, applications, and programs. You will help drive operational excellence, data integrity, and process efficiency while supporting the goals and objectives of the commercial organization.
What Will You Do? Sales Applications & Technology Management- Manage and maintain the global CRM system, ensuring data accuracy, system structure, reporting, user support, and training.
- Execute monthly CRM reporting, data exports, and ongoing system administration.
- Evaluate, implement, and support technology solutions that improve operational effectiveness.
- Oversee the sales organization's iPad and MaaS360 device management program, including device tracking, content updates, technical support, asset management, and data security processes.
- Administer and support the Showpad platform by maintaining content structure, troubleshooting issues, and providing user support.
- Manage the Sales Organization's Management by Objectives (MBO) program, including automated scoring processes, score consolidation, compliance tracking, and monthly reporting.
- Maintain the underlying data and ongoing accuracy of the iStent Pricing Application.
- Coordinate and administer annual sales recognition and awards programs.
- Manage the annual Wholeness Awards program, including voting administration and process oversight.
- Oversee credentialing vendor relationships and support related program activities.
- Bachelor's degree required.
- 5+ years of relevant professional experience.
- Experience in sales operations, business strategy, financial planning, or a related field.
- Strong analytical, problem-solving, and organizational skills.
- Ability to manage multiple priorities and collaborate effectively across diverse teams.
- Detail-oriented with a commitment to accuracy and process excellence.
- Demonstrated ability to meet deadlines and thrive in a fast-paced environment with competing priorities.
- Experience supporting CRM platforms, sales enablement tools, or commercial operations technologies.
- Proficiency with data analysis, reporting, and process improvement initiatives.
- Strong communication skills with the ability to train, support, and influence stakeholders across the organization.
Join us and help drive operational excellence by enabling our commercial teams with tools, systems, and insights for success!
Generous. Innovative. Leadership-driven. Family-oriented. Socially responsible.
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra “We’ll Go First,” which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol “GKOS”. Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
All offers of employment are contingent upon the successful completion of a background check, including successfully passing a drug screen, based on the position and local regulations.
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