Cancer Detection Program Case Manager

Position Summary:

The Case Manager will be responsible for providing case management under the Cancer Detection Program and other departments as needed. General responsibilities will be, but are not limited to: attending staff meetings and trainings, providing coverage for case management staff, interfacing with clinical staff, providing appropriate referral and follow-up for abnormal screenings, and attend trainings as requested by management. The position is to ensure that at all levels, women get proper services and follow-up through the entire process. The Case Manager must maintain confidentiality at all levels.

Essential Functions of the Job:

•  Conducts Case Management duties to include:

1. Tracks women and provide referrals and follow-up.
2. Documents all case management and follow-up in charts
3. Enrolls women who need treatment in BCCTP or appropriate treatment program,
4. Provides diagnosed patients with appropriate referrals to cancer navigation programs.
5. Ensures patients are tracked and return for breast and cervical cancer screening in time frame as instructed by provider and protocol. Updates care guidelines.
6. Checks women for eligibility and enroll in appropriate programs (Every Women Counts, EWC).

• Provides Case Management duties for patients to ensure adherence to all CDP and SYHealth protocols and standards.
• Provides breast and cervical cancer education and outreach as requested.
• Maintains program specific records and logs as required in all sources, including DETEC state data base system.
• Maintains client case management and productivity records and submits tabulated data monthly.
• Provides coverage at various sites as needed.
• Attends meetings and/or training sessions as required and participates on committees as directed.

Additional Duties and Responsibilities:

• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Performs other related duties as assigned or requested
• Attends training programs as authorized or directed.
• Performs other related duties as assigned or requested
• Attends outreach events as authorized or directed.
• Performs other related duties as directed.

Job Requirements:

Education Required:

High School Diploma or equivalent.

Certifications/Licenses Required: 

CA driver’s license with appropriate insurance coverage.

Experience and Required Skills: 

• Medical background and experience with case management, referral management, and/or case coordination
• Familiarity with, and advanced knowledge of, community resources and their use to meet the needs of families.
• Has organization and project management skills.
• Advanced knowledge of the health care delivery system. 
• Has appropriate knowledge of general health, specifically cancer related information.
• Ability to establish and maintain good interpersonal relationships. 
• Proven communication and writing skills. 
• Ability to work independently and meet deadlines.
• Experience and knowledge with Microsoft Office software.

Verbal and Written Skills Required to Perform the Job:

Bilingual (Spanish/English). Demonstrated ability to communicate effectively to adolescents, caregivers and others. Demonstrates excellent oral and written communication skills. 

Equipment Used:

Computer, phone, and related office equipment.

Working Conditions and Physical Requirements:

Physical clearance for reaching, bending, stooping, crouching, kneeling and grasping; have full range of motion; ability to lift 30-50 lbs; T.B. clearance.  Busy clinic with medium to loud noise levels and controlled office temperatures.  Frequent standing and walking indoors and outdoors. Could be required to travel to other sites or other locations in San Diego County. Could be required to work some evenings and/or weekends. 

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment.  Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.