Director of Catering and Conference Services

What we offer:

• Free daily meal and salad bar
• Free parking
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

• Consistently provide professional, attentive, and genuinely friendly service
• Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Summary

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and sells LJBTC banquet space including the La Jolla Beach and Tennis Club, La Jolla Shores Hotel, and Marine Room to the local corporate community and club members.

• Participates in the ongoing sales and marketing of LJBTC as a wedding, social event and business meeting venue.

• Develops and implement SOPs for the purpose of continuous improvement related to quality, profitability and client satisfaction.

• Provides ongoing mentoring and training for the Catering and Conference Services Team.

• Ensures all BEOs are reviewed and correct prior to BEO meetings.

• Manages Catering Incentive Compensation Plan production tracking.

• Oversees contract details and handling of all food, beverage, setup, audiovisual, resumes, welcome letters, and BEOs for the department.

• Maximizes catering revenues to include banquet food, beverage, and facility rental and other revenue sources.

• Upsells all aspects of events to include all décor, specialty items for weddings, social and corporate events.

• Liaises with banquet staff in order to turnover event execution and client relationship once planning has been completed and the client is in-house.

• Completes employee evaluations and new hire paperwork in a timely and thorough manner.

• Orders operational supplies needed for events. Follows through on billing, delivery, serving and pickup of all items.

• Completes and follows through on all Catering and Conference Services internal and external communication, including but not limited to accounting concerns, property requests, resumes and engineering requests.

• Works closely with the Director of Membership on planning, envisioning, detailing, hiring vendors and executing large events for members and tennis community.

• Oversees team’s planning and execution of all member events hosted by the Club as well as all tennis tournaments.

• Coordinates valet parking Club events as needed.

• Works with Executive Chef and Chef de Cuisine of LJBTC and The Shores Hotel to design menus for catered events. Inspects food and food preparation to maintain quality standards and sanitation regulations.

• Develops annual catering budget; prepares periodic projections and maintains updated and accurate forecasts.

• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.

• Maintains professional designations (NACE, PCMA, MPI and ISES) via ongoing education, training and networking.

• Other duties may be assigned.

OUTCOME

Completion of the above duties will produce successful events for the clientele while maintaining customer satisfaction and the department’s financial success.

SUPERVISORY RESPONSIBILITIES

• Manages subordinates in the Catering and Conference Service Departments.

• Responsible for the overall direction, coordination, and evaluation of employees.

• Interviews, hires, and trains employees. Plans, assigns, directs, and reviews work.

• Appraises performance, rewarding and disciplining employees, addressing complaints and resolving employee and/or employee related issues.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Four-year college degree or equivalent education/experience preferred. A minimum of three years of employment in a related position. Demonstrates extensive knowledge of meeting room capacities, banquet set up, audiovisual and any other pertinent details as they relate to function. Has extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items, including wine sales and service.

LANGUAGE SKILLS

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions in English from Board of Directors, groups of managers, employees, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS and ABILITIES

Ability to use a networked PC effectively with a working knowledge of software used currently by department and company. Possesses excellent interpersonal and sales related skills for both Social and Conference Services catering needs.

SCHEDULING

This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.