Houseperson - Full Time

Why Work at Homewood Suites Mission Valley?

Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career. Our Curators enjoy a relaxed, supportive environment where having fun with guests is part of the job. With guest offerings like complimentary breakfast, evening socials, and a modern setting, it’s a great spot to build meaningful connections and enjoy each workday.

DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt

POSITION SUMMARY:
The Housekeeping Houseperson supports the housekeeping team by maintaining guest hallways, public spaces, and supply areas while ensuring the highest standards of cleanliness and safety. This role is responsible for stocking housekeeping carts, replenishing amenities, and assisting with special projects to create a welcoming environment for every guest. The Houseperson also helps ensure smooth operations by responding promptly to requests from both guests and team members.

RESPONSIBILITIES:
•    Maintain guest hallways, public spaces, and service areas to the highest cleanliness standards.
•    Stock housekeeping carts with linens, towels, and supplies to support daily operations.
•    Replenish guest room amenities as needed with care and attention to detail.
•    Assist with deep cleaning projects and special assignments to maintain hotel quality.
•    Follow all company, OSHA, and safety guidelines to ensure a safe work environment.
•    Respond to guest and team member requests in a prompt and professional manner.
•    Support housekeeping team members as needed to ensure efficiency and guest satisfaction.
•    Perform additional duties or adjustments as directed based on business needs.

QUALIFICATIONS:
•    Previous housekeeping or related hospitality experience preferred.
•    Attention to detail with the ability to follow directions accurately.
•    Strong communication skills and ability to work independently or as part of a team.
•    Reliable, positive attitude, and dedicated to providing exceptional service.

PHYSICAL DEMANDS:
•    Ability to lift, push, or pull up to 25 lbs.
•    Stand and walk for extended periods.
•    Bending, stooping, and reaching frequently.
•    Ability to work weekends and holidays as required.

Privacy Notice:Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company’s use of the personal information it collects, receives or maintains for the business purposes identified above.