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Inside Channel Account Manager

ESET
Posted a month ago, valid for 20 days
Location

San Diego, CA 92132, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance
Tuition Reimbursement
Employee Assistance

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Sonic Summary

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  • The job involves driving business through ESET’s channel partners and distributors, focusing on partnership and cross-selling opportunities.
  • Candidates should have at least 2 years of work experience and a degree or equivalent, preferably in IT or a cyber-related field.
  • The position requires engaging with partners virtually to support their operational needs and build collaborative relationships.
  • The role offers a competitive salary and includes various health and well-being benefits, along with opportunities for professional development.
  • This full-time position is based in San Diego and requires a basic knowledge of Microsoft Excel and Word, with English proficiency at a B2 level.

Summary

Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES • Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements. • Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required. • Primarily deal with volume partners. • Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs • Create the pipeline with your accounts with focus on exisitng business and upsell with guidance from senior team members. • Be able to accurately forecast revenue on a weekly and monthly basis. • Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims. • Keep reseller and customer company information and all activities up-to-date in CRM system. • Assist resellers in operation tasks to process Deal registration and Orders. • Achieve monthly and annual revenue and KPIs targets. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education: • Degree or equivalent is desirable, preferably in IT or cyber related subject • GCSE (or equivalent) in Maths & English( high school) Experience: • Years of work experience: 2 Knowledge: • Basic Knowledge of Microsoft Excel and Word • Knowledge of Outlook Language: • English – B2 Communication: • N/A Managerial skills: • N/A Personal characteristics: • N/A

Benefits

Health & well-being

  • Cigna Medical Plan
  • Cigna Dental Plan
  • EyeMed Vision Plan
  • Reliance Standard Life Insurance
  • Reliance Standard Long Term Disability Plan
  • HealthJoy Employee Assistance Program
  • Cigna Supplemental Insurance
  • Lifestyle Spending Account
  • Bi-Weekly Mediation Series 
  • On-site Gym and shower facilities

Family

  • Volunteer Day off
  • Paid Time off
  • Tuition Reimbursement
  • Birthing Parent Match
  • Pet Insurance

Office

  • Recreational Zone
  • Coffee & Snacks
  • Parking Benefit

Other

  • Benefit Hub - Discounts on travel, cars, electronics, etc…
  • 401(k) retirement savings
  • ESET's Charitable Contributions Program
  • Referral Program

Primary location

San Diego

Additional locations

Time type

Full time



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By applying, a ESET account will be created for you. ESET's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.