PACE Project Manager (Hybrid)

Candidates must be based in San Diego County to be eligible for consideration. 

Position Summary:

Under the direction of the PACE Director of Technology, the PACE Project Management Specialist is responsible for managing and supporting key initiatives that advance clinical quality, operational efficiency, participant safety, and regulatory compliance across the PACE program. This role leads projects that involve interdisciplinary teams, frontline staff, and organizational leadership, ensuring alignment with PACE model requirements and best practices. Core responsibilities include:

• Project planning and coordination: Define project scope and objectives, gather clinical and operational requirements, establish Key Performance Indicators (KPIs) relevant to PACE quality and participant outcomes, and develop milestone and deliverable timelines in collaboration with interdisciplinary team members
• Managing project constraints: Oversee time, budget, scope, and quality through structured project and change‑management methodologies, ensuring projects support compliance with CMS, DHCS, and PACE regulatory standards
• Risk management: Identify and mitigate risks, operational gaps, and clinical or regulatory impacts throughout the project lifecycle, elevating issues and decision points to leadership as appropriate
• Team leadership and engagement: Facilitate effective collaboration among clinical, operational, IT, and administrative teams; motivate cross‑functional stakeholders; and ensure clear roles, responsibilities, and accountability to drive project success
• Stakeholder communication: Provide consistent, transparent communication to leadership, project teams, and frontline staff; develop clear updates and briefing materials; and ensure organizational alignment on project goals, timelines, and outcomes

Essential Functions of the Job:

• Lead major organizational initiatives as well as multiple mid‑ and small‑scale projects that impact clinical care delivery, regulatory compliance, operational efficiency, resource allocation, and participant and staff experience
• Serve as the primary organizer, facilitator, planner, and problem solver, coordinating resources and managing all aspects of assigned projects with full accountability for execution and outcomes
• Engage key stakeholders to develop evidence‑based recommendations informed by collective input, observations, data, and analysis; provide strong leadership to project teams to ensure objectives are met within established timelines
• Support, implement, and integrate technology solutions—including Epic and related systems—to enhance clinical quality, operational performance, and resource‑management strategies
• Apply risk‑stratification methodologies to better understand participant populations and inform project design and decision‑making
• Collaborate closely with IT, clinical operations, ambulatory and inpatient services, and health‑plan teams to ensure alignment, effective communication, and successful project delivery

Additional Duties and Responsibilities:

• Leads complex, high impact care initiatives and strategic projects across San Diego PACE, including major organizational efforts and multiple mid  and small scale projects
• Develops, organizes, facilitates, and oversees comprehensive project plans for assigned care initiatives; identifies and mitigates risks, resolves issues, coordinates resource needs, and ensures projects meet established timelines, budget parameters, and quality expectations
• Partners with executive leadership to define project scope, establish Key Performance Indicators (KPIs), provide regular project status updates, present outcomes, and remove barriers to progress
• Collaborates with senior leaders, management, physicians, and frontline teams to understand clinical, operational, and business requirements; formulates recommendations based on stakeholder input, observation, data analysis, and best practices; and drives implementation across all San Diego PACE service areas
• Analyzes operational systems, workflows, and data to identify performance gaps and opportunities for improvement
• Consistently delivers high quality, stakeholder aligned solutions that support organizational priorities and participant centered care
• Fosters communication, collaboration, and consensus building among stakeholders and project team members to ensure alignment and shared ownership of project goals
• Partners with leadership and project teams to ensure standards, technologies, training, and performance measures are developed and implemented to support project success and long term sustainability
• Advises operational, clinical, and technical leaders on care related initiatives, providing guidance on deliverables, interdependencies, risks, and data insights to support coordination across service lines, departments, and project teams
• Monitors and reports progress across multiple concurrent projects to ensure milestones, timelines, and deliverables are achieved
• Serves as a change agent in the planning, implementation, and evaluation of value based care strategies, resource management initiatives, and care model improvements
• Participates in systemwide collaboration with interdisciplinary teams across San Diego PACE to deepen understanding of the care model, identify improvement opportunities, and apply evidence based best practices
• Familiarity and ability to use computers as well as EHRs
• Complies with all department, organization, and government policies & procedures
• Attends meetings and trainings as required.
• Adheres to and models SYHC’s core values and behaviors of Excellence, Empowerment, Integrity, and Respect
• Adheres to SYHC and PACE attendance and punctuality policies and practices.
• Performs other duties as assigned

Job Requirements

Experience Required:

• Requires 3 or more years of experience in the health care industry
• 2 years of demonstrated project management experience

Education Required:

• Bachelor's degree in healthcare, business administration, or related discipline 

Verbal and Written Skills Required to Perform the Job:

• Effective presentation skills; Excellent verbal communication and written communication skills

Technical Knowledge and Skills Required to Perform the Job:

• Ability to think about and manage projects strategically while understanding the individual needs and dimensions of multiple departments
• Demonstrates leadership capabilities
• Strong data analysis, data presentation, and problem-solving skills
• Demonstrates organizational and time management skills
• Demonstrates interpersonal and relationship building skills with the ability to present effectively to all audiences including frontline teams, executive leaders, and groups
• Demonstrates ability to work with multiple customer demands in a fast-paced environment
• Demonstrates ability to effectively communicate and work with multiple levels of the organization to influence change
• Demonstrates ability to work autonomously, with a great deal of self-initiative focused and exercise good judgment to make independent decisions
• Ability to deal with ambiguity and drive for clarity with a sense of urgency when appropriate
• Adept at researching topics: gathering, assessing, and presenting complex topics
• Expertise utilizing Microsoft Tools (e.g. Outlook, Work, Excel, Visio, and PowerPoint)
• Must possess the skills to thrive in team environment
• Must possess good organizational and supervisory skills, along with the ability to effectively handle difficult and unusual interpersonal situations
• Meet a standardized set of competencies for the specific position description established by San Diego PACE and approved by CMS

Equipment Used:

• Microsoft Office Suite; EPIC EMR; Quick Cap; InterQual; Other Healthcare Technology Tools

Working Conditions and Physical Requirements:

• This is a hybrid position requiring a blend of in-person (3 days) and virtual attendance (2 days)
• Candidates must be based in San Diego County to be eligible for consideration

Universal Requirements:

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later, San Ysidro Health now provides innovative care to over 108,000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our mission-driven team! San Ysidro Health has a long-standing commitment to equal employment opportunity for all applicants for employment.  Employment decisions including, but not limited to, those such as employee selection, performance evaluation, administration of benefits, working conditions, employee programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical heredity cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.