Pet Store and kennel manager

A Pet Store / Kennel Manager oversees daily retail and boarding operations, ensuring high standards of customer service, profitability and staff, animal welfare. Key duties include hiring and training staff, managing inventory, sales,  kennel staff schedules, ensuring high sanitation standards, monitoring pet health, administering medication, handling customer service for drop-offs/pick-ups, and ensuring compliance with animal welfare regulations and safety protocols. 

·        Experience: Generally requires 1-2 years of retail leadership experience.  Previous experience in a kennel, animal shelter, or veterinary setting, along with supervisory experience.

·        Knowledge: Strong understanding of pet care, animal welfare regulations, and retail operations. Understanding of animal behavior, diseases, and proper husbandry practices.

·        Skills: Leadership, communication, inventory management software, and POS systems.

·        Flexibility: Availability to work evenings, weekends, and holidays. 

Physical Demands

·        Ability to stand for long periods, lift heavy items (e.g., pet food), and work in an environment with animals.  Ability to lift up to 50 lbs, stand for long hours, and work in a fast-paced environment.

Key Responsibilities

·        Animal Care & Safety: Ensure proper feeding, watering, exercise, and care for animals, including identifying medical or behavioral issues.

·        Facility Sanitation: Maintain strict cleaning and disinfection protocols for kennels, cages, and play areas to maintain a sanitary environment.

·        Staff Management: Hire, train, supervise, and schedule kennel staff, ensuring they adhere to safety policies and high-quality care standards.

·        Customer Service: Address client inquiries, manage reservations, and resolve complaints regarding pet care.

·        Operations Oversight: Manage inventory of cleaning supplies and food, maintain equipment, and ensure adherence to health and safety regulations. 

·        Communication: Excellent interpersonal skills to work with customers and lead a team. 

Typical Qualifications

·        High school diploma or GED is generally required.

·        Degree in animal science or related field is often preferred.

·        Reliability, patience, and compassion for animals

Hourly rate $21-24 hour depending on experience

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.