Student Services Coordinator

EF International Language Campus in San Diego, California is seeking a Student Services Coordinator for our large school located in Point Loma. Our team is looking for an energetic, positive problem-solver to be a welcoming upbeat presence at the front reception desk. This role blends student interaction with key administrative responsibilities, including student presentations, visa coordination, and creating an engaging campus experience that supports students from arrival through departure.

Duties and Responsibilities: 

• Delivers a high level of student service in a busy, fast-paced campus environment while serving as the primary presence at the front reception desk. Welcomes international students with a positive, engaging attitude and builds meaningful connections across the campus community.

• Creates a vibrant and inclusive campus culture by prioritizing student satisfaction, fostering engagement, and developing strong student relationships.

• Manages the onboarding of new students by ensuring all booking details are accurately entered and maintained, and guiding students through the visa process from start to finish.

• Collaborates effectively with colleagues across departments and global teams to ensure a seamless and supportive student experience.

• Maintains accurate student records in compliance with accreditation requirements and student visa regulations, adhering to SEVIS and ACCET guidelines.

• Prepares and executes weekly student intake and registration processes, ensuring all materials are organized and student documentation is properly recorded in internal systems.

• Develops and manages student ambassador programming and mentorship programs, creating opportunities for student involvement, leadership, and connection.

• Welcomes new students through campus tours, orientations, and interactive icebreakers that encourage early engagement and belonging.

• Contributes to campus communication efforts, including shared management of social media to promote events and student life.

• Coordinates student arrivals and departures, ensuring smooth and safe airport transfers and travel experiences.

• Provides guidance to students on topics such as insurance, healthcare access, and general day-to-day needs, connecting them with appropriate resources.

• Monitors and responds to student feedback across evaluations, reviews, and testimonials, proactively following up and using insights to continuously enhance the student experience and campus engagement.

Role Requirements: 

• High energy with strong social presence; relationship-driven and student-focused 
• Excellent communication, interpersonal, and networking skills 
• Highly organized with strong attention to detail 
• Thrives in a fast-paced environment; quick thinker and sound decision-maker 
• Flexible, proactive, and hands-on approach; takes ownership 
• Able to work independently and collaboratively within a team 
• Confident, professional, and skilled in conflict resolution 
• Culturally aware; enjoys working with staff and students from all over the world and varying English language levels 
• Computer literate; comfortable with systems and databases 

It’s worth mentioning: International experience (travel/study abroad), a second language, or recruitment/sales experience

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international, and energetic community that thrives on continuous learning, fearless innovation and mutual support. 

In addition, you can expect:

• Commitment to professional growth: robust monthly calendar of trainings and workshops

• Four weeks paid vacation your first year, ten paid holidays, and two floating holidays

• Exciting business travel opportunities

• 25% company match on your 401(k) contributions

• Market-leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insurance

• Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)

• Access to fertility care and family-building support

• Wellness benefits including a yearly fitness reimbursement

• Frequent social and learning events, including access to our employee-run resource groups

• Robust Employee Assistance Program

• Tenure-based sabbatical eligibility

• EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)

• Discounts at local venues and businesses

• Compensation range for this role is 44,000 – 47,000 USD annually, based on experience. This role is eligible for overtime for any hours over 40 hours per week with manager approval. 

Welfare Notice 

EF is committed to protecting and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be employed in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate background checks will be required prior to confirmation of appointment.