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The Opportunity Â
We are looking for an experienced Strategist to support strategic initiatives and business planning across our Integrated Customer Experience (ICX) team. ICX combines frontline Sales and Support for Adobe, serving as the first point of contact for customers seeking assistance, inquiries, or opportunities to expand their Adobe footprint. You will collaborate and work closely with partners across Sales & Support Delivery, Business Operations, Product Management, Customer Data Insights & Analytics, FP&A to drive forward critical initiatives. This role involves developing business strategies, including financial models to estimate return on investment. It also includes marketplace comparisons and piloting concepts. Additionally, the role develops and implements strategies to accelerate team growth. It is central to operationalizing innovative ideas to evolve the business. Â Â
It is a role that requires a combination of strategic expertise, curiosity, maturity and grit, with excellent judgment, and exceptional range (no task is too small to be performed with excellence). This candidate will demonstrate quick learning and an impressive history of consistently getting results. Most importantly, the candidate will deliver through strong relationships and use excellent communication to reach alignment across executive teams, keep projects on track, and have fun. Â
What You'll Do Â
Partner with leadership to deliver strategic projects that enable the business to implement its highest priority initiatives (e.g. technology evaluations, building our customer value creation story; scaling sales operations; etc.)Â Â
Use data to conduct in-depth analyses across areas of the business (e.g. customer segments / regions / product lines) to develop deep understanding of key drivers, identifying improvement areas and opportunities Â
Manage day-to-day operational needs which may include leading complex multi-functional projects on behalf of VP of ICXÂ Â
Act as the strategic thought partner to various members of the Leadership team, helping craft the strategy for various business initiatives Â
Take a vision from marketing investment through to Sales execution (understanding of Marketing strategies)
Encourage teams to break organizational assumptions and challenge status quoÂ
What You’ll Need to Succeed Â
Strong interpersonal, analytical, and problem-solving skills, with a bent towards execution and results Â
Ability to synthesize complex ideas and extract the significant nuggets of information relevant to a particular audience Â
Assertive approach and track record of strategic story telling with ability to lead and influence all levels of partners, from working teams to executive leadership Â
Experience with planning process, and/or metrics and measurement desired Â
Strong communication skills, written and verbal Â
High-energy, team-first attitude: Motivated to work hard in a fast-paced, ever-changing environment to help our growing businessÂ
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.Â
Let’s Adobe together
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.Â
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
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Expected Pay Range:
Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $106,100 -- $220,650 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.Â
In California, the pay range for this position is $152,400 - $220,650At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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