AVP, Team Leader

Chubb is seeking a Private/Not for Profit (PNP) AVP to be a senior person helping execute growth and underwriting business strategies by implementing established action plans and goals for the San Francisco Branch.  This AVP will work within the local branch and Financial Lines teams to achieve profitable underwriting results through the growth, development, servicing and underwriting of Private, Not-for-Profit business of all sizes. 

San Francisco has a sizeable Financial Lines premium footprint which is produced from over 100 agents in the geography.  The position will report to the San Francisco Financial Lines Branch Manager and will have 2-3 direct reports. As a key member of the local team, the San Francisco Financial Lines Branch Manager will also be accountable for helping to drive local cross-sell activities. 

Responsibilities

Profitability and Production:

• Helps deliver upon the established New and Renewal business goals as exhibited by the Financial Lines Branch plan.

• Helps in driving P&L accountability including responsibility for premium, profitability, growth, retention, and expense plans/results. This may include weekly projections/forecasts as well as business and budget planning produced by the branch, including the renewal servicing branch in Connecticut.

• Ensures profitability through underwriting integrity by meeting all underwriting standards as outlined by Financial Lines Home office and all applicable Underwriting Guidelines, Authorities, Playbooks and Position Papers including:

  • Risk Selection

  • Pricing & Attachments including Rate Change Goals

  • Terms & Conditions

  • Manuscript Form & Endorsement processes 

  • File Construction and documentation
     

Talent Management:

• Meet regularly with 2-3 direct reports to offer and solicit feedback regarding performance, business results, key deliverables, and best practices

• Work closely with your team to coach and mentor through market changes

• Coach and mentor underwriting team through account referral process, adjusting to various skill sets 

• Take an active role in your direct report’s development and growth

• Create a plan to develop, utilize, and retain high potential employees

• Actively seek to identify key external talent through marketplace interaction

• Perform the full scale of talent management process at key times throughout mid-year and year-end review process

Producer Management:

• Partners with Regional Chubb team to enhance producer relationships and results

• Develops and drives new business including completing target account responsibilities

• Implements sales management process including business plans for key producers

• Collaborates with other business units to drive growth and implement cross sell strategies within Financial Lines and across Commercial Insurance

• Collaborates with Underwriting Service Branch to maximize efficiency of qualifying business; leverages New Business Service team and online quoting capabilities to enhance efficiency and support new business generation; pursues Small Commercial Financial Lines business in conjunction with Small Commercial sales reps embedded locally or within the region.

• Represents Financial Lines in the marketplace amongst brokers, customers, competitors, and industry organizations; must be able to play a key leadership role accordingly

Leadership:

• Helps recruit, manage, develop, retains, and effectively deploys staff.

• Aligns staff resources to adapt to changes.

• Helps oversee workflows, staffing resources and appropriate application of technology to ensure efficient, cost-effective field operation.

• Supports the development of Underwriting Associates to ensure full utilization of our operating model.

• Ensures completion of all phases of performance management process for direct report