Event Technology Manager

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. 

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office. 

With us, you’ll find: 

• A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!  

• Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.  

• Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.  

• Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.   

Job Description:

Essential Functions and Responsibilities:

• Own the event technology roadmap, standards and operating model, ensuring consistent platform usage, scalability, and continuous improvement across all firm events
• Lead intake, prioritization, and scoping of event technology requests to align with business priorities and available resources
• Build and manage detailed project plans for complex and high-profile events, personally leading or directly supporting hands-on execution of event websites, mobile apps, registration workflows, and attendee management experiences
• Design, build, and maintain event websites and mobile apps with a focus on usability, performance, and accessibility
• Collaborate with senior leaders to align and drive user experience (UX) strategy for event technology platforms, clearly presenting concepts, recommendations, and trade-offs to stakeholders up to the executive level
• Conduct quality control and quality assurance reviews to ensure alignment between CVENT data and Salesforce data, including registration, attendee status, and reporting. This includes final review and approval of builds
• Develop reusable UX deliverables, templates, and documentation to support efficiency and consistency across events
• Proactively identify opportunities to improve event technology processes, tools, and attendee experiences
• Stay current on CVENT platform enhancements, UX/UI trends, and event technology innovations
• Provide direct management and prioritization for the Event Technology Specialist, and assess capacity and complexity to determine when additional internal or external resources are required to support marketing and business development initiatives
• Provide coaching, feedback, and professional development for team members, promoting best practices, innovation, and consistent use of established design systems
• Serve as the primary escalation point for event technology issues throughout the event lifecycle, stepping in directly to resolve critical or time-sensitive issues when necessary, including during live events

Job Specifications:

• Bachelor’s degree
• At least ten (10) years of related work experience
• CVENT certified or advanced proficiency required 
• Advanced knowledge of event management platforms
• Strong written and verbal communication skills
• Strong project and program management experience in a complex, cross-functional environment
• Strong UX/UI foundation with the ability to guide content hierarchy, layout, and end-to-end attendee journeys
• Strong organizational skills, attention to detail, and ability to manage competing priorities under tight deadlines
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
• Ability to handle and maintain confidential information
• Ability to work collaboratively with senior leaders and learn new concepts quickly

Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
     Target Hiring Range $110,000 - $169,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-AR2

#LI-Hybrid

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear

• Employee must occasionally lift up to twenty (20) pounds

Work Environment:

Typical indoor office environment

Disclaimer:

The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.