Ambulatory Nurse Manager - Pediatric Surgical Specialties

Job Function Summary:

Involves the provision of integrated and accessible primary and specialty patient care services in a clinic or center environment. Care is provided by clinicians and assistants who are accountable for addressing a large majority of personal health care needs and developing a sustainable partnership with patients. Ensures optimal patient outcomes through effective leadership and / or provision of patient care delivery in healthcare clinics or centers. Promotes shared decision-making at all levels to ensure a shared voice in practices, exchange of ideas, enhanced communication, and continually improved patient services. Management levels may also be responsible for clinic operations. (Note, when primary focus is clinical operations, see Ambulatory Administration job function.)

This Nursing Leadership role oversees pediatric patient care and workflows for a variety of surgical specialties programs including: dermatology, general surgery, gastroenterology, urology, plastic surgery, ophthalmology, OHNS. The Nurse leader manages the delivery of ambulatory patient care, which typically includes nursing, and may include laboratory, radiology, dental, etc. Facilitates the flow of patient care activities; may also participate in  practice or center management operations. They are part of an outpatient nursing management team that supports pediatric patients and their families for both clinic visits, care coordination and procedures throughout BCH. 

Department Overview

UCSF Benioff Children’s Hospitals (BCH) Ambulatory Services provides approximately 450,000 outpatient clinic visits annually, with activity spanning over 20 unique sites of care across the 9-County Bay Area and beyond, and with clinical services spanning primary care, medical specialties and surgical specialties. BCH Ambulatory Services comprises practices with faculty from many different academic departments across the UCSF School of Medicine including pediatrics, neurology, surgery, orthopedics, otolaryngology, urology, ophthalmology and neurosurgery. To improve access to service in the community and remain competitive in the Bay Area regional marketplace, BCH Ambulatory Services is expanding into both affiliate and satellite locations which will entail different models of activation and clinical oversite. This position plays a leadership role in ensuring alignment with clinical services and workflows so there is consistency across the BCH Ambulatory enterprise. This position is 100% on-site and must be able to travel to multiple locations, such as San Francisco and Oakland.