Billing Coordinator

Job Responsibilities:

• Prepare and issue accurate and timely invoices to clients based on services rendered.
• Insuring accurate and proper customer on-boarding into Sage Intacct.
• Updating customer information as needed.
• Review billing documents for accuracy and completeness, resolving any discrepancies as needed.
• Ensuring all billing is allocated to the proper departments.
• Assist the operations team in all billing requests and issues.
• Investigate and resolve billing discrepancies and errors.
• Communicate with the operations team to answer billing inquiries and resolve payment issues.
• Collaborate with internal teams, to ensure seamless billing processes and clean month end closings.
• Maintain proper documentation of billing activities.
• Generate reports related to billing activities and account receivables.
• Perform special projects delegated from management as needed.

Key Interactions:

• Engage with all leaders and stakeholders.
• Engage with all employees organizationally as needed.
• Partner with the Billing Manager and Billing Director

Requirements (Knowledge, Abilities, Skills, and Education and/or Experience:

• Proven experience as a Billing Specialist or similar role.
• Excellent numerical and data entry skills.
• Strong attention to detail and accuracy.
• Proficiency in using MS Excel.
• Experience with billing software Sage Intacct a plus but not required.
• Effective communication and interpersonal skills.
• Ability to work independently and prioritize tasks effectively.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Working Conditions and/or Physical Requirements

• Office-based role with potential for occasional visits to operational sites.
• Attention to detail, organization skills, and the ability to work in various physical positions, including standing, sitting, and walking.