Business Systems Administrator

Working under the direction of the Director of Business Intelligence and Principal Application Architect, independently performs the full range of functional administration and operational support activities for departmental business applications supporting UCSF Real Estate and Capital Projects. 

Applies professional Information Systems concepts to administer, configure, maintain, and support Oracle Primavera Unifier and may provide secondary application support for other Real Estate applications, which may include the Accela permitting platform and departmental SharePoint sites. Serves as the primary functional administrator for assigned business applications by administering end-user accounts; managing application security roles, permissions, and access requests; performing periodic security and permissions reviews; maintaining workflows, forms, templates, and configuration settings; coordinating support requests; maintaining application and configuration documentation; and ensuring the reliable day-to-day operation of supported applications within established governance processes. 

Collaborates with the Principal Application Architect to implement approved technical solutions, maintain application reliability, support system enhancements, ensure application configurations align with established architectural standards, and support the secure administration of departmental business applications. 

Partners with Business Systems Analysts, business stakeholders, and the Principal Application Architect to translate approved functional requirements and technical designs into application configurations, coordinate testing and deployment activities, develop application documentation and training materials, and support successful implementation of business process improvements. 

Exercises independent judgment within established departmental procedures and technical architecture while escalating strategic, architectural, security, integration, and enterprise technology decisions to the Principal Application Architect. 

Collaborates closely with Business Intelligence team members, Real Estate staff, and technical resources to promote effective use of departmental business applications and support continuous improvement initiatives. 

Department Overview

The organization of UCSF Real Estate is focused on the development, planning, delivery, and management of physical space for UCSF. Key responsibilities include a unified approach to oversee the active UCSF growth planned on a multi-site campus and to manage the complex metropolitan environments affecting capital assets and projects and efforts to align municipal challenges with maximum effectiveness in support of the UCSF mission.   

UCSF Real Estate is an integrated unit that enables the alignment of development, planning, design, construction, and lease portfolio management. Services are provided through the following departments: Building Permit Services, Campus Design and Construction, Campus Planning, Construction Contract Administration, Health Design and Construction, Health Major Capital Projects, Real Estate Services and support through Business Intelligence, and Finance, Administration and Operations.  

The Real Estate Business Intelligence (REBI) team provides integrated information technology and services to manage and analyze information in support of UCSF Real Estate and the UCSF community. REBI is organized into cross-functional teams that support the following areas: 

• Business Systems and Integrations:  Manage UCSF Real Estate project management information systems to enable efficient processes, reporting and transparency. 
• Geographic Information Systems (GIS): Provide spatial mapping of the UCSF built environment and provide access to Geographic Information Systems (GIS) for UCSF. 
• Project and Document Management: Administer the UCSF Real Estate document management program by enabling access to information for decision making, planning and compliance and providing electronic record management consulting.  
• Space Analytics: Manage the platform which contains UCSF’s inventory of ten million square feet of owned and leased space and provide reporting and analytics to UCSF and the University of California, Office of the President. 

The combined UCSF Campus and Health organizations include approximately 198 UCSF and 38 contract personnel; operating/recharge budgets of more than $62.2M per year; current year capital project expenditures of $900M; and oversight and responsibility for > $13.3B long-range capital development.