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About the Role
Catalog Analyst for Collaborations is responsible for managing the online product catalog, ensuring accurate and consistent product listings, including attribution, category mapping, and descriptions across Old Navy US + CA websites for Collaborations, Marketplace items, and the Fun zone and Maternity divisions. They work closely with cross-functional teams like Online Experience/Innovation, Copy Operations, Photo Operations, and other cross functional teams to deliver an optimized online shopping experience and on time delivery. This includes managing navigational updates and tagging to ensure navigation and facets align with the strategic intent set by the Online Experience teams. They are also responsible for ensuring products are appropriately mapped to relevant categories, configuring gating for collaborations when necessary, improving the customer journey and site usability. By blending ecommerce merchandising expertise with strategic insights, they ensure the product catalog enhances the overall shopping experience, driving a seamless and up-to-date catalog that resonates with millions of daily visitors.What You'll Do
- Execute initial product setup, product go live, and web mapping ensuring accuracy and high-quality work across the site, with an understanding of its impact on the customer experience.
- Manage quarterly photography shot requests/ASLR rules and ensure that while in-season, Photo teams are tracking to photography standards set in place.
- Validate product copy and shot strategy as it relates back to merchandising intent.
- Execute the vision of product site navigation,category storytelling, seasonal navigation plans, and collaboration launches.
- Analyze roadblocks in the product-to-site pipelinefor US and Canada.Resolveissueor coordinate with photo, copy, translation, marketplaceand central product teams to ensure all products are approved for site publication prior to the planned publication date.
- Driveproduct catalogexecution and serve as liaison betweenOnline Experience,Content Production, andMarketing to bring the customer online shopping experience to life and meet or exceedthe commercial plan and financial goals.
- Create visually compelling and business driving merchandise sorts supporting evergreen navigation and new product collections that drive business objectives while balancing the art to drive conversion
- Construct, strategize, and navigate complexities of third-party vendor technologies, including related productrecommendations, personalized merchandising, onsite and third-party search results, and outfitting templates and galleries.
- ManageBOPISexclusions,productpublicationdates,andsurfacing deactivationsto Online Experience teamthat appear to be missed/forgotten to ensure timely reactivation where appropriate.
- Collaborate in projects and assignments of diverse scope.
Who You Are
- Strong working knowledge of site merchandising and operations processes, including direct experience with PIM systems(Stibo)and tools and technology.
- Excellent organizational and prioritization skills, with some project management experience. An eagerness to learn how the “machine” is run.
- Excellent oral/written communication, analytical and interpersonal skills to effectively work across all levels of the organization
- 3-5years of ecommerce, retail or merchandising experience.
- Bachelor’s Degree or equivalent.
- Familiarity with fashion/online retail space a plus
- Ability to analyze data and troubleshoot issues that prevent products fromappearing online, categorization and navigational issuesand how requested changes will impact the site experience.
- Strong computer skills, in-depth knowledge of Microsoft Excel and Word, Outlook helpful
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