Candidate will be responsible for providing Tier 2 support for a suite of Imaging IT applications including: Workflow Orchestrator (WFO), Diagnostic and Clinical Viewers, Vendor Neutral Archive with Enterprise Imaging integrations, Dictation systems, Radiation Dose management Systems, DICOM Router and other Imaging IT AI applications as directed by the manager and business need. Candidate will be responsible for working with departments throughout the UCSF enterprise to perform work/dataflow discovery, configure, test, and deploy imaging acquisition and image exchange workflows. Maintaining a good partnership with departments throughout the medical center is an important aspect of providing an excellent standard of care and customer service. Incumbent is required to meet with operational partners, develop Enterprise Imaging solution strategies and present options to leadership. Incumbent will be responsible for managing application upgrades and system change management.

Candidates must have strong experience in DICOM, HL7, FHIR, IOCM, and other Imaging IT workflows. In addition, the candidate will be a part of the Imaging IT Team, ITIL Service Management, Software Development Life Cycle (SDLC), and change management processes. Successful candidates should thrive in a dynamic environment, deal well with conflict, lead system outages and internal change management processes, and manage multiple stakeholder requests daily. The candidate must be a self-starter and be able to manage small projects (less than 200 effort-hours) with a viable project delivery plan across other IT partners. The incumbent is required to participate in rotating evening and weekend on-call coverage. Candidates must work with their peers and leadership in preserving the UCSF PRIDE culture. Excellent written and verbal communication skills are a must.

Department Overview

The UCSF Department of Radiology Imaging IT team architects, implements, and manages the computer systems and networks needed to support more than 700,000 imaging studies annually. The Imaging IT team manages a complex application portfolio and end-user support. The Imaging IT portfolio supports over 28 imaging applications and over 100 diagnostic workstations. The team collaborates with cross-functional departments daily to deploy various imaging IT projects and workflows. The team provides Monday -Friday 8am to 5pm support including evening and weekend call to support the Medical Center needs.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Learn more about this Employer on their Career Site

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