Clinical Research Coordinator

This is a limited appointment. 

We are looking for a Clinical Research Coordinator who is passionate about addressing health disparities, as well having a familiarity with chronic disease management and clinical trials. This position will function as a member of a multidisciplinary research team and as someone who has experience working in care settings serving low-income patients. Experience working with racially, ethnically diverse, and lower health literacy patient populations is desired. 

This role requires a high level of comfort and skill with communicating with a diverse range of stakeholders in the public health setting. This role will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Project Manager, Project Coordinator, and/or Principal Investigators (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.

The CRC will be asked to help with INS2PiRED (Implementation Strategies for Self-Measured Blood Pressure Monitoring in Racially and Ethnically Diverse Populations), a randomized controlled trial (RCT) evaluating strategies to improve hypertension control through self-measured blood pressure (SMBP) monitoring in urban safety-net healthcare systems serving low-income and racially/ethnically diverse populations. The study aims to increase adoption and sustained use of SMBP monitoring among English-, Spanish-, and Cantonese-speaking adults with uncontrolled hypertension across six primary care clinic sites.

The project includes a patient-level randomized controlled trial enrolling 330 participants who will be randomized to either a low-intensity intervention consisting of SMBP education and text-message reminders, or a high-intensity intervention that additionally incorporates group classes and caregiver engagement. Concurrently, the study will implement clinic-level strategies to improve integration of SMBP data into clinical care workflows, including staff education, workflow shadowing, audit-and-feedback activities, and optimization of electronic health record (EHR) use.

The duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; recruit study participants; act as intermediary between services and departments while overseeing data management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; manage Investigator’s protocols in the IRB/Institutional Review Board online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned. 

Other responsibilities include supporting additional patient engagement activities outside of recruitment, including facilitating group education sessions (hybrid and in-person).

This position will need to travel to various clinic sites in-person across the Bay Area.

Department Description:

The UCSF Division of General Internal Medicine (DGIM) at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) delivers innovative, comprehensive and complex primary medical care to San Francisco’s vulnerable patients; carries out highly impactful translational research focused on generating new knowledge to improve the health of vulnerable populations; engages in meaningful policy work focused on reducing health disparities and ensuring access to care; and trains the next generation of physician leaders and researchers in the care of vulnerable and underserved populations. DGIM works closely with the UCSF Action Research Center (ARC), which carries out innovative research to prevent and treat chronic disease in populations for whom social conditions often promote or make management of the chronic diseases more challenging. ARC is nationally and internationally known for its research in health communication and health policy to reduce health disparities, with special expertise in the social determinants of health, including literacy, food policy, poverty, and minority status, with a focus on the clinical conditions of pre-diabetes, diabetes, and cardiovascular disease.