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Our client is an AI and automation company that buildsautonomous digital workers designed to optimize sales and customer engagementprocesses. Their platform offers AI-powered sales development solutions,enabling companies to enhance productivity and scale operations withoutincreasing headcount.
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About the Role
Our client’s company builds autonomous digital workers. Weare seeking a Customer Success Manager with experience in fast-growing SaaS /AI companies. As we help companies scale through AI SDRs, you should have abackground in sales or has extensive experience in working with the salespersona.
You will work with many of our renowned customers as wescale rapidly.
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Requirements
Core Requirements
- Experience in a customer-facing role at a high-growth SaaS startup.
- Deep understanding of Customer Success metrics with a track record of turning data into actionable insights.
- Proven experience building and scaling customer-centric processes.
- Hands-on mindset: willing to operate at all levels and take ownership of tasks.
- Entrepreneurial mindset with a passion for experimenting and iterating on new strategies.
Benefits
Benefits & Perks
- Opportunity to shape the Customer Success function at a hyper-growth AI company.
- Fast-paced, high-impact work environment.
- Direct collaboration with sales and product leadership.
- In-office role at San Francisco HQ, working alongside a world-class team.
- Significant growth opportunities as the company scales.
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