Developer Experience Engineer

About Raindrop

Raindrop is the monitoring platform for AI agents. Engineering teams at Fortune 100s and the fastest-growing AI companies (Vercel, Speak, Clay) use it to catch silent failures in production. When an agent misbehaves, Raindrop alerts the team, links to the trace, and surfaces the root cause so they can fix it fast. With Raindrop 2.0 (Self-Healing Agents), the loop closes itself: your coding agent fixes it, and the fix becomes an eval to prevent regressions.

We’re backed by incredible investors including Lightspeed and leading AI companies including Figma Ventures, Vercel Ventures, founders of Replit (Amjad Masad and Michele Castata), Cognition (Walden Yan), Framer (Koen Bok and Jorn van Dijk), Speak (Andrew Hsu), Notion (Akshay Kothari) and more.

Your Focus

• Ensure customers have a world-class developer experience integrating and using Raindrop

• Maintain, improve and add SDKs

• Help customers debug integration

• Write clear documentation, tutorials, and guides

• Quick iteration without compromising on quality

• Deeply understand the customer

Ideal Candiate

• Knows how to balance short-term and long-term speed

• Strong programming, problem solving, and debugging skills

• Passion for working with developers and building developer communities

• Excellent technical writing skills

• Interest in AI products + tools (ideally experience building these or an avid user)

• Growth mindset

• Cares about building well-designed products

• Willing to do whatever it takes to solve a problem

• Must be in person in San Francisco (or willing to move)