About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa is seeking a Director of Product to lead a critical domain within Agentic Commerce for the CMS business unit. This role will focus on ecosystem enablement – ensuring issuers, suppliers, enablers, and technology partners can participate in agentic payments in a seamless, scalable, and secure way.

This leader will define how the trust layer evolves for agentic commerce, including agent identity, business and user identity, permissions frameworks, observability, and liability structures across complex, multi-party transactions.

Key Responsibilities

Define strategic approach and platform requirements for agent identity, business/user identity, authentication, and permissions in close partnership with Visa Intelligent Commerce and CMS product teams

Define requirements for transaction-level transparency and traceability across agent-initiated payments, including audit logging, explainability, and compliance reporting

Drive alignment with risk, compliance, fraud, and disputes teams to ensure controls meet evolving security and regulatory expectations

Build or influence capabilities that provide CMS clients with appropriate levels of control, visibility, and confidence in agentic payment flows

Define scalable integration patterns across ERP platforms, AP automation providers, issuer processors, and fintech partners

Lead ecosystem pilots and partner integrations to validate and refine agentic payment models

Partner with central Visa teams (e.g., Core Rules, Risk, Legal) to define liability frameworks and extend dispute/chargeback models to agent-initiated transactions

Day-to-Day Responsibilities

Lead cross-functional working sessions with product, engineering, risk, and partner teams to drive alignment on requirements and priorities

Translate ambiguous, emerging concepts in agentic commerce into clear product requirements and roadmap decisions

Review and refine product artifacts (PRDs, architecture diagrams, API definitions) to ensure consistency with platform strategy

Engage with internal sales and solutioning teams to ensure product direction aligns with real client needs and pipeline opportunities

Participate in partner discussions with issuers, fintechs, and platforms to shape integration approaches and pilot design

Track progress against roadmap milestones and unblock teams where dependencies or ambiguity exist

Synthesize feedback from pilots, clients, and internal teams into actionable product improvements

Communicate progress, trade-offs, and key decisions to senior leadership in a clear and concise manner

Scope of Ownership

Product Domain Ownership: End-to-end ownership of a core capability within the agentic commerce trust layer (e.g., identity, permissions, auditability, or liability frameworks)

Global Reach: Solutions designed for global applicability across diverse regulatory and ecosystem environments

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

10+ years of product management experience, with a track record of leading complex platform or infrastructure products

Strong background in payments, financial platforms, identity/authentication, or risk and controls systems

Experience defining and scaling products that operate in multi-party ecosystems (e.g., issuers, merchants, fintechs, processors)

Proven ability to translate emerging technologies (e.g., AI, automation, APIs) into practical, scalable product capabilities

Experience working with APIs, platform integrations, and developer-facing products

Strong understanding of enterprise workflows (e.g., ERP systems, AP/AR processes, procurement flows)

Demonstrated ability to drive cross-functional alignment across product, engineering, risk, legal, and go-to-market teams

Excellent communication skills, with the ability to influence senior stakeholders and simplify complex topics

Experience operating in ambiguous, fast-evolving problem spaces and bringing structure to undefined areas

Direct experience with AI/agent-based systems, orchestration platforms, or automation tools (professional or personal)

Familiarity with identity frameworks (e.g., KYC/KYB, authentication, authorization models, verifiable identity)

Experience with auditability, compliance reporting, or financial controls in enterprise environments

Exposure to dispute management, fraud prevention, or liability frameworks in payments

Experience in launching new platform capabilities or ecosystem programs (e.g., partner integrations, developer platforms)

MBA or advanced degree in a relevant field

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $192,300 to $307,600 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Learn more about this Employer on their Career Site

Director of Product - Agentic Commerce