Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.Â
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Position Summary:
The position of Chef de Cuisine is to manage the food production and execution for a given port or region. The responsibilities are to maintain food and labor costs to the budget while maintaining guest satisfaction. Will possess the personality to meet with clients for food tasting or menu planning if required. Is responsible to hire, train and counsel according to company policies. Must be able to manage your own time and be available for meetings or participation in menu planning if required by the company.
Duties and Responsibilities:
• Provide guest satisfaction.
• Responsible for food and supply cost reduction plans.
• Maintain and research current food trends.
• Maintain sanitation training and standards for all food handlers and facilities.
• Maintain computer systems to standardize all recipe writing, costing and food purchasing.
• Maintain all galley equipment and notify maintenance of any needed repairs.
• Responsible for ordering all food and food related supplies for events.
• Develop par levels for galley food and dry goods.
• Approve all invoices and purchase orders for correct pricing.
• Weigh and store all food and related items.
• Provide quality control for all food products.
• Responsible for all food production and presentation.
• Hire, train. Supervise and guide the galley department toward proper completion of goals and projects.
• Maintain uniform distribution procedures for galley department.
• Regularly communicate with guests and review surveys to ensure guest satisfaction.
• Ensure proper disposal of garbage, compost and recycling.
• Additional job duties assigned.
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Requirements & Qualifications:
Minimum Qualifications:
• Must have a passion for food and enjoy staying current with San Francisco food trends.
• Bachelor's degree or related culinary degree preferred with eight or more years of industry and culinary management experience.
• Previous experience with controlling food and labor costs, demonstration cooking, menu development, and pricing and development of culinary team preferred.
• Premise and liability accountability and contract-managed service experience is desirable.
• Excellent organizational and interpersonal skills.
• Ability to manage, inspire and create a cohesive unit from a diverse workforce that includes all levels.
• Working knowledge of internet-based tools such as Google and social media.
• Knowledge of Microsoft Office, including Word, and Excel.
• Ability to communicate clearly in English to all levels of personnel.
Grooming:
• All crew members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).
Physical Demands:
• Ability to bend, rotate and reach frequently.
• Ascending/descending stairs or ladders safely.
• Ability to maneuver through/in/around small and/or confined areas within the vessel.
• Must be able to maintain both static and dynamic standing balance to complete various duties associated with job.
• Must be capable of performing emergency duties as listed in the vessel’s station bill.
Work Environment:
• Office environment, stairs available. Work is administrative in nature.
• The majority of work is performed in a Marine environment in both indoor and outdoor conditions with exposure to various temperatures and weather conditions, along with a moderate to loud noise level.
• Will be required to be available for work weekends and on all major holidays.
Conditions of Employment:
Pre-employment background and drug testing required.
Hornblower Cruises & Events has been the leading yacht and public dining cruise company in the United States for more than 35 years. The San Francisco-based organization operates more than 60 vessels in northern California (San Francisco, Berkeley and Sacramento) and southern California (San Diego, Newport Beach, Long Beach and Marina del Rey), and the company also launched Hornblower New York in 2012. In addition, Hornblower operates two ferry service concessions for the National Park Service: Alcatraz Cruises provides transportation to Alcatraz Island, and the Statue Cruises provides transportation to the Statue of Liberty and Ellis Island. In 2014, the company will open boat tour service in the Niagara Falls Gorge in Niagara Falls, Canada. Hornblower treats guests to a broad range of dining, entertainment and sightseeing cruises aboard U.S. Coast Guard and Transport Canada certified yachts.Â
#CityCruisesUS #Hornblower2 | Medium PriorityÂ
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
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