Founding GTM

About the Role

This is a founding go-to-market hire at an early-stage AI customer support automation startup. You'll help shape how the company reaches and converts its core market of fast-moving software companies — and your work will directly influence the trajectory of the business.

What You'll Do

• Own and drive commercial outcomes across sales, partnerships, or growth — defining what GTM looks like at this stage.

• Identify, engage, and close customers in the AI-native software space.

• Build repeatable processes and playbooks from the ground up as the first dedicated GTM hire.

• Work closely with the founding team to translate customer feedback into product and positioning insights.

What We're Looking For

• A track record of commercial excellence — you've driven real revenue or growth outcomes, regardless of years of experience.

• 0–5 years of experience in a sales, growth, partnerships, or GTM role, ideally at an early-stage B2B SaaS or AI company.

• Genuine hunger to build — you're energised by ambiguity and want to own your domain end-to-end.

• Strong communication and relationship-building skills; you're as comfortable talking to a CX team lead as to a VP of Engineering.

• Familiarity with the AI/ML or customer support tooling landscape is a plus.

Compensation & Benefits

• Salary: $150,000 – $250,000 USD annually

• Equity participation as a founding team member

• Visa sponsorship: Not available

Location

On-site in San Francisco, CA, USA.