Inventory Planner (Omni)

Overview of the Inventory Planner (Omni) role

The Inventory Planner (Omni) is responsible for supporting inventory planning and execution for our Omni services, including Buy Online Pick Up In Store (BOPIS), Buy Online Ship From Store (BOSFS), and Buy Online Ship to Store (BOSTS).

This role partners with Inventory Planning, Merchandising, Distribution, Store Operations, E-commerce, and IT to help maximize sales, optimize inventory turn, support in-stock goals, and deliver a best-in-class customer experience across Omni fulfillment channels.

The ideal candidate is analytical, detail-oriented, curious, and comfortable using data to identify business trends, support recommendations, and help improve inventory outcomes across stores and digital channels.

Responsibilities

Support inventory planning for Omni services, including BOPIS, BOSFS, and BOSTS, to help drive sales, improve inventory productivity, and support customer fulfillment goals.
Review Corporate Open-To-Buy plans submitted by Inventory teams, along with historical Omni performance, to help build store-level forecasts for BOSFS and BOPIS labor planning.
Analyze Omni sales, inventory availability, fulfillment trends, backorder opportunities, cancellation risk, and store performance to identify risks and opportunities.
Support BOSFS inventory strategies that help maximize sales, leverage available store inventory, reduce aged or clearance inventory, and mitigate backorder risk.
Partner with Store Operations to monitor store fulfillment performance and identify opportunities to improve on-time service, reduce delays, and support customer experience goals.
Partner with Inventory Planning, Merchandising, Visual, and Store Operations to review floor set plans, key-item representation, presentation minimums, and safety stock needs to help protect in-store selling and display quantities.
Leverage historical data to identify key learnings around product, pricing, seasonality, inventory, and Omni fulfillment behavior, and apply those learnings to future planning decisions.
Prepare recurring reporting and analysis to support Omni planning conversations, business reviews, and cross-functional decision-making.
Partner with Distribution, Inventory, and IT teams to help troubleshoot Omni inventory, reporting, fulfillment, and process issues.
Support standardized processes, documentation, and reporting routines that improve visibility, reduce manual work, and create consistency across Omni inventory planning workflows.
Use approved AI tools, automation, reporting tools, or planning systems to support analysis, improve recurring workflows, and identify opportunities to work more efficiently.
Operate a computer and communicate via telephone.
Transport materials and equipment and lift, move, and carry objects up to 50 pounds on a limited basis.

Criteria

Data-driven individual with a curious, analytical, and collaborative mindset.
Minimum two years of experience in Inventory Management, Inventory Planning, Allocation, Replenishment, Merchandise Planning, E-commerce Planning, or a related retail function.
Omnichannel, e-commerce, store fulfillment, or retail inventory experience preferred.
Proven ability to interpret data, identify trends, and translate findings into clear business recommendations.
Proficiency in retail math, including sales, inventory, turn, receipts, margin, markdowns, and open-to-buy concepts.
Experience supporting forecasts, reporting, inventory analysis, or recurring business review processes.
Strong proficiency in MS Excel; experience with planning systems, reporting tools, dashboards, or data visualization tools preferred.
Curious and proactive in adopting approved AI tools, automation, and reporting enhancements to improve analysis, reduce manual work, and support better decision-making.
Excellent collaboration and communication skills, with the ability to partner effectively across Inventory, Merchandising, Store Operations, Distribution, E-commerce, and IT.
Strong organizational skills and ability to prioritize workload, manage deadlines, and follow through on multiple tasks.
Flexible and adaptive to changing priorities, business needs, and process changes.

Our Culture & Values
We believe that taking care of our people is vital to our success, and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health

Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $75,000-$85,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Learn more about this Employer on their Career Site