Manager, Revenue Operations

About Gridware

Gridware is a San Francisco-based technology company dedicated to protecting and enhancing the electrical grid. We pioneered a groundbreaking new class of grid management called active grid response (AGR), focused on monitoring the electrical, physical, and environmental aspects of the grid that affect reliability and safety. Gridware’s advanced Active Grid Response platform uses high-precision sensors to detect potential issues early, enabling proactive maintenance and fault mitigation. This comprehensive approach helps improve safety, reduce outages, and ensure the grid operates efficiently. The company is backed by climate-tech and Silicon Valley investors. For more information, please visit www.Gridware.io.

About the Role

As the Manager of Revenue Operations, you will be the operational backbone of Gridware’s go-to-market organization. You will own our GTM technology stack, drive cross-functional collaboration, and ensure the business intelligence and processes needed to scale. This role reports to Senior GTM Leadership and plays a vital role in shaping how Gridware brings its technology to utilities nationwide.

• Own and optimize the full GTM tech stack.
• Evaluate, select, and implement tools to improve productivity and operational accuracy.
• Maintain data integrity and documentation for all GTM systems.

• Drive alignment across Sales, Engineering, Regulatory, Marketing, Customer Success, Field Operations, and Product.
• Establish repeatable operating cadences (QBRs, pipeline reviews, forecasting cycles).
• Act as the connective tissue between GTM and other functional groups.

• Build dashboards, reporting frameworks, and analytics.
• Define, track, and socialize GTM KPIs and operational health metrics.
• Develop board-ready reporting materials in partnership with senior GTM leadership.

• Monitor competitive landscape, regulatory trends, and utility procurement insights.
• Translate market intel into actionable recommendations.
• Equip GTM teams with strategic context for positioning.

• Own GTM documentation repositories with version control.
• Maintain SOPs, playbooks, onboarding materials, and training assets.
• Establish governance for documentation updates.

• 5–8+ years in GTM, revenue, or business operations within a high-growth B2B company.
• Strong command of CRM and BI tools.
• Demonstrated ability to design and operationalize scalable processes.
• Excellent analytical and communication skills.

This describes the ideal candidate; many of us have picked up this expertise along the way. Even if you meet only part of this list, we encourage you to apply!

Benefits

Health, Dental & Vision (Gold and Platinum with some providers plans fully covered) 

Paid parental leave 

Alternating day off (every other Monday)

“Off the Grid”, a two week per year paid break for all employees. 

Commuter allowance 

Company-paid training