REVENUE CYCLE HC MGR 1

Department Overview

The Chancellor of the University of California, San Francisco (UCSF) through the Dean of the School of Medicine at UCSF (UCSFSOM) established the SFGH Clinical Practice Group (CPG) and delegated to the CPG the authority to negotiate and manage managed care and third party contracts for clinical services at SFGH. The Clinical Practice Group (CPG) Business Office is responsible for all aspects of the UC physician's professional fee billing and 

managed care activities at San Francisco General Hospital. This includes all 24 SFGH departments and one off­site clinic. The Business Office processes a total number of 678,000 line charges per year consisting of $240M in billed charges.

Job Function Summary

Involves revenue cycle functions for the healthcare enterprise, including system billing, reporting and support. Ensures account information contains accurate and comprehensive data to provide timely billing and optimal reimbursement for services. Impacts processes to include charge capture, coding, insurance identification, data entry, billing, payment posting, refund processing and collections. May also be responsible for / integrated with business office operations.

Generic Scope

Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.

Custom Scope

Coordinates and implements revenue cycle management functions. (Does not include oversight of business office functions.) Monitors effectiveness and recommends improvements to workflows, procedures and technology. Erroneous decisions or failure to adhere to objectives results in additional costs and serious delays in overall schedules.